Daniel Eagan Email & Phone Number

Boston, Massachusetts, US

• Manage and lead security department’s daily 24-hour operation at a 793 room, 4-star hotel to ensure the safety and security of all guests and staff.
• Supervises contract security staff of 18 associates.
• Develop and implement procedures for emergency response, incident management, investigation, and physical security for the department.
• Headed MS Shift project to provide the department with an all in one solution for security software, capturing metrics and bringing efficiency.
• Identify and develops department specific training through use of video, PowerPoint and online resources.
• Manages the hotel’s lost and found of over 5,000 items per year.

Woburn, MA, US

• Provided high quality emergency medical care and transportation for injured and ill patients.
• Completed accurate and detailed medical reports.
• Award- Excellence in Patient Care (2017).

• Assigned to variety of client security details to include access control, equipment watches, and medical services.
• Responded to routine and emergency situations.
• Provided great customer service to exceed client expectations.

Forchheim, DE

• Performed service, preventative maintenance, modifications and installations on Siemens Healthcare Diagnostic instrumentation (Advia Centaur, Centaur XP, Dimension).
• Provided on-site customer repairs and troubleshooting.
• Managed company assets to include a company car, cell phone, computer, tools, inventory parts, etc.

Munich, DE

• Designed fire and security systems for a variety of customer buildings and spaces using company tools and protocols.
• Prepared all required project submittals.
• Handled ordering of all required project materials and equipment.
• Acted as a technical resource to team and customers as needed.

Quarry Bay, Hong Kong, HK

• Created a safe and secure environment for our guests and colleagues.
• Acted as a member of hotel emergency response team.
• Assisted Fire Safety Director and conducted related fire and life safety responsibilities.

Herndon, VA, US

• Provided access control & customer service to base entries.
• Conducted vehicle searches to commercial vehicles entering base.

• Seasonal law enforcement position.
• Responded to public assistance and emergency calls for service

• Seasonal volunteer firefighting/EMT position.
• Performed firefighting duties to include interior and exterior firefighting.

US

• Oversaw the Autodesk portfolio, which included 3 site supervisors and 30 security officers.
• Directed and supervised the Global Security Operations Center that monitored 95 global site locations.
• Provided effective coordination, communication and incident management for incidents including the 2011 earthquake in Japan, the crisis in Egypt, and political uprising in Lebanon.

Bachelor Of Science (Bs), Fire Science/Fire-Fighting

Education record