Daniel Eberli
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Daniel Eberli Email & Phone Number

Head of Service Excellence and Development at Swisscom
Location: Zürich Metropolitan Area, Switzerland 11 work roles 3 schools
1 work email found @sunrise.ch LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email d****@sunrise.ch
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Current company
Role
Head of Service Excellence and Development
Location
Zürich Metropolitan Area, Switzerland
Company size

Who is Daniel Eberli? Overview

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Quick answer

Daniel Eberli is listed as Head of Service Excellence and Development at Swisscom, a with 15677 employees, based in Zürich Metropolitan Area, Switzerland. AeroLeads shows a work email signal at sunrise.ch and a matched LinkedIn profile for Daniel Eberli.

Daniel Eberli previously worked as Head of Service Excellence & Development at Swisscom and Senior Director Direct Retail at Sunrise Upc Gmbh. Daniel Eberli holds Eidg.Dipl.Verkaufsleiter from Nbw Betriebswirtschaftliche Weiterbildung.

Company email context

Email format at Swisscom

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{first}.{last}@sunrise.ch
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AeroLeads found 1 current-domain work email signal for Daniel Eberli. Compare company email patterns before reaching out.

Profile bio

About Daniel Eberli

Dynamic and inspiring Senior Leader, Telco Expert & Business Developer with over 20 years of experience, including 15 years in growth-oriented leadership, management and development of sales and care organizations. Strategic minded, strong in execution, hands-on as well as highly passionate as a people manager

Listed skills include Telekommunikation, Teamleitung, Projektmanagement, Produktmanagement, and 5 others.

Current workplace

Daniel Eberli's current company

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Swisscom
Swisscom
Head of Service Excellence and Development
Zürich, ZH, CH
Website
Employees
15677
AeroLeads page
11 roles

Daniel Eberli work experience

A career timeline built from the work history available for this profile.

Head Of Service Excellence And Development

Zürich, Zh, Ch

Head Of Service Excellence & Development

Current
Jan 2024 - Present

Senior Director Direct Retail

- Overall responsibility for the strategic, operational & personnel management of the nation wide Direct Retail organization with 100 own Sunrise retail stores as well as all mobile sales activities incl. trade fairs (total approx. 420 FTE & 80 apprentices)- Overall responsibility for the achievement of all sales related, financial and customer experience related targets in the Sunrise retail stores- P&L responsibility - Definition & implementation of the Direct Retail strategy… Show more - Overall responsibility for the strategic, operational & personnel management of the nation wide Direct Retail organization with 100 own Sunrise retail stores as well as all mobile sales activities incl. trade fairs (total approx. 420 FTE & 80 apprentices)- Overall responsibility for the achievement of all sales related, financial and customer experience related targets in the Sunrise retail stores- P&L responsibility - Definition & implementation of the Direct Retail strategy including all necessary measures to ensure financial & operational results- Recruitment, leadership, coaching and development of direct reports (regional Head of`s, Sales OP`s Head of`s & Business Development Manager, total 10 FTE)- Definition & implementation of the short, medium and long-term roadmap (projects, initiatives & tactical activities) for the sustainable and long-term development of the channel- Definition and implementation of the footprint strategy for the Sunrise stores (expansion planning, white spots, new store openings, relocations & site closures)- Establishing & maintaining relationships with strategically important partners and suppliers Show less

Feb 2021 - Oct 2023

Senior Manager | Head Of Channel & Performance Mgmt.

- Overall responsibility for the "Shared Services" of all sales channels consisting of Project Management, Sales Operations, Reporting & Analytics, Business Development, Admin & Backoffice and Lease & Expansion Management- Personal leadership of strategic initiatives, projects or programs for Consumer Sales- Development and implementation of a holistic Sales Transformation & Development Program for the direct & indirect physical sales channels (initiatives, projects & programs)-… Show more - Overall responsibility for the "Shared Services" of all sales channels consisting of Project Management, Sales Operations, Reporting & Analytics, Business Development, Admin & Backoffice and Lease & Expansion Management- Personal leadership of strategic initiatives, projects or programs for Consumer Sales- Development and implementation of a holistic Sales Transformation & Development Program for the direct & indirect physical sales channels (initiatives, projects & programs)- Definition and implementation of a sales related performance management (quantitative, qualitative & financial KPIs)- Responsible for the design and execution of the POS expansion strategy, portfolio mgmt. & the maintenance of the Sunrise retail stores- Ownership of the business processes & systems at the POS as well as their continuous lifecycle management according to the digital first principle Show less

Apr 2018 - Feb 2021

Senior Regional Sales Manager

- Overall responsibility for the management and achievement of quantitative, qualitative & financial sales targets for own region- Recruiting, leading, supervising and coaching the store managers, as well as planning the operations of the jumpers in the region- Actively driving the implementation of the sales strategy and tactical activities to ensure the successful sales of all Sunrise services, as well as hardware and software products in the area of telecommunications- Supporting… Show more - Overall responsibility for the management and achievement of quantitative, qualitative & financial sales targets for own region- Recruiting, leading, supervising and coaching the store managers, as well as planning the operations of the jumpers in the region- Actively driving the implementation of the sales strategy and tactical activities to ensure the successful sales of all Sunrise services, as well as hardware and software products in the area of telecommunications- Supporting the development and launch of new services on the retail side in close cooperation with Marketing and Product Management- Collaboration in the (continuous) improvement of the Omnichannel Customer Experience, as well as specifically in the responsible Sunrise Center -> NPS Show less

Apr 2017 - Mar 2018

Verkaufsberater

Kofler Men (Kofler Mode Ag)

Luzern, Schweiz

Aug 2002 - Jan 2004
Team & coworkers

Colleagues at Swisscom

Other employees you can reach at swisscom.ch. View company contacts for 15677 employees →

3 education records

Daniel Eberli education

FAQ

Frequently asked questions about Daniel Eberli

Quick answers generated from the profile data available on this page.

What company does Daniel Eberli work for?

Daniel Eberli works for Swisscom.

What is Daniel Eberli's role at Swisscom?

Daniel Eberli is listed as Head of Service Excellence and Development at Swisscom.

What is Daniel Eberli's email address?

AeroLeads has found 1 work email signal at @sunrise.ch for Daniel Eberli at Swisscom.

Where is Daniel Eberli based?

Daniel Eberli is based in Zürich Metropolitan Area, Switzerland while working with Swisscom.

What companies has Daniel Eberli worked for?

Daniel Eberli has worked for Swisscom, Sunrise Upc Gmbh, Sunrise Communications Ag, Kofler Men (Kofler Mode Ag), and Tschümperlin Schuhe + Sport.

Who are Daniel Eberli's colleagues at Swisscom?

Daniel Eberli's colleagues at Swisscom include Teodora Koscica, Fabian Kahlbacher, Collin Weber, Nadia Capobianco, and Lucas Hunziker.

How can I contact Daniel Eberli?

You can use AeroLeads to view verified contact signals for Daniel Eberli at Swisscom, including work email, phone, and LinkedIn data when available.

What schools did Daniel Eberli attend?

Daniel Eberli holds Eidg.Dipl.Verkaufsleiter from Nbw Betriebswirtschaftliche Weiterbildung.

What skills is Daniel Eberli known for?

Daniel Eberli is listed with skills including Telekommunikation, Teamleitung, Projektmanagement, Produktmanagement, Kundendienst, Funkverkehr, Voip, and Integration.

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