Daniel Eckenrode Email & Phone Number

Raleigh, North Carolina, United States

Detroit Metropolitan Area

Sterling Heights, Michigan

*Managed highest volume store in Michigan, consisting of 52 employees, with sales exceeding $8.3 Million annually, adding over $1 million in sales over 2 years.*Refocused store team on Guest service, promoted corporate sales goals and guided staff on corporate initiatives. *Scheduled staff on sales per hour basis to maximize employee to customer ratio, while trying to promote store profitability, and a greater focus on Guest Service. *Created sales seminars, acclimating… Show more *Managed highest volume store in Michigan, consisting of 52 employees, with sales exceeding $8.3 Million annually, adding over $1 million in sales over 2 years.*Refocused store team on Guest service, promoted corporate sales goals and guided staff on corporate initiatives. *Scheduled staff on sales per hour basis to maximize employee to customer ratio, while trying to promote store profitability, and a greater focus on Guest Service. *Created sales seminars, acclimating team members to new product, and created inner store contests to promote product knowledge, competitiveness, and overall morale.*Hired and trained new talent to better acclimate them to a new store culture that was being promoted, to redirect the focus from a self serve environment to a Guest Service Culture.*Oversaw store remodel, and new store opening, including hiring and training new management team and associates.*Decreased shrink in handbag department that was one of the highest in the region by half, through zoning and managing department product.*Promoted Co-manager to Store Manager role, and successfully trained and recruited talent to build bench strength.*Awarded the company Payroll Management Award for having the best payroll control in the entire company.*Worked as a member of the company Policy and Procedure Task Force creating and updating the P&P Binder that is used company wide.*Lead Marketing Events for the district by creating shopping events for local corporations successfully adding over $60,000 in additional sales. Show less

*Turned around business towards reaching profitability, increasing sales by 34%, and increasing sales to a positive 4% on LY year to date.*Supervised and trained new store managers, as well as overseeing operation at 3 locations over a 20-week period, with combined store sales totaling $4.5 million.*Audited daily sales, special orders, inventory shipments and transfer documentation, and reconciled any discrepancies. Implemented expense and inventory audit control… Show more *Turned around business towards reaching profitability, increasing sales by 34%, and increasing sales to a positive 4% on LY year to date.*Supervised and trained new store managers, as well as overseeing operation at 3 locations over a 20-week period, with combined store sales totaling $4.5 million.*Audited daily sales, special orders, inventory shipments and transfer documentation, and reconciled any discrepancies. Implemented expense and inventory audit control. *Created system to track sales versus special orders, and to track week-to-week department sales in order to react to achieve sales goals, and to track departmental profitability. This was rolled out to the District and Region for use.*Traveled to several locations throughout the year to help with visual execution, and seasonal floor moves.*District Operations Expert, traveled to stores to ensure operations compliance, and offered troubleshooting techniques and answered FAQ’s. Show less

*Aided General Manager in expense control, maintaining store profitability and sales exceeding $5 million. *Conducted employee-training seminars to acclimate them to new product lines.*Created sales promotions at multiple locations, and created sales guidelines.*Promoted store objectives and sales goals, by cost cutting, and increasing sales of higher profit product lines. *Ordered seasonal merchandise, and maintained department budget.*Visual… Show more *Aided General Manager in expense control, maintaining store profitability and sales exceeding $5 million. *Conducted employee-training seminars to acclimate them to new product lines.*Created sales promotions at multiple locations, and created sales guidelines.*Promoted store objectives and sales goals, by cost cutting, and increasing sales of higher profit product lines. *Ordered seasonal merchandise, and maintained department budget.*Visual Merchandiser Expert. Created company based plan-o-gram for yearly use, and made product flow easier for customers to find, thus increasing sales.*Managed multi unit warehouse and inventory exceeding $3.5 million.*Processed defective merchandise, to obtain credit from vendors, averaging $25,000 annually.*Reorganized home delivery system, to localized areas to assure timely delivery of customer’s goods. Show less

Bbs, Business Administration, Operations Management

Associates, Business Management, Education