* Leader building & guiding a small group (20 staff in 8 states) of engineers, technicians, and project managers* Created & executed annual company budgets, personnel strategies, and product strategies* Technologist designing & implementing networks, software, process improvement, and risk assessment for unique & challenging scenarios* Identifying target customer segments, developing marketing strategies, selling professional services, and negotiating client contracts== Key Outcomes ==* 300% YoY increase of revenue & client bookings across 3 consecutive years (2014-2016)* Created an in-house financing program – enabling access to equipment while minimizing total cost to creatively meet budgets* Planned, implemented, and optimized warehousing, asset management, order fulfillment, and nationwide multi-mode logistics * Delivered 10x or better increases of customer network capacity at access layer, core, and backhaul* Delivered high ROI for CapEx by repeatedly recapturing value: new gear > managed services > rentals > used gear sales > nonprofit upcycle== Notable Activities ==* Recently designed (Jan’23) a resilient 15km network for a 50-year-old 3400-acre nature preserve in the NC mountains – Starlink satellite backhaul with 4G/5G failover, High Availability firewalls, WiFi 6E access points, and armored single-mode fiber in diverse & redundant paths* Designing BYOD campus networks, ultra-high-density WiFi for stadiums & conferences (4:1, 15000+ devices), web apps, and microservices(AWS, Azure, GCP, Rackspace, hybrid on-prem & multicloud; REST, message-oriented architecture, SOA)* Developing short-term & long-term strategies for new products, services, staffing, and cashflow* Gathering leads, assessing viability, and establishing partnerships with hundreds of nationwide clients & key industry vendorsLinkedIn max reached -- access more detail in my PDF resume!

* Solo technologist designing, developing, and operating a mobile-friendly web app (Agile, AWS, Bootstrap, CSS, ES6, Git, HTML5, jQuery, MySQL, Perl, PHP, RDS, REST)* Identifying target customer segments, developing marketing strategies, selling a mature product, and delivering post-sale support== Key Outcomes ==* Customer orgs spend 90% less time managing their operations & deliver 400% more community-impacting activities (30+ orgs, 10k+ users)* 95% decrease in OpEx by migrating from on-prem colocation to AWS – enabling a free service tier to broaden reach & community impact* 98% improvement in 95th percentile page-load times from 120+ seconds to under 2 seconds – increasing customer satisfaction & retention* 99% increase in SQL performance by creating a custom query caching system (reduced query times)== Notable Activities ==* Improving performance & extensibility across 7 major iterative revisions, including migrating a monolith to scalable microservices* Researching, designing, and developing mobile-friendly user experiences using HCI best practices* Identifying target customer segments, developing marketing strategies, and negotiating & sustaining client relationships* Auditing security & performance regularly and implementing mitigations & optimizations

* Executive-aligned technologist driving blended tech design + business value for a broad life science portfolio & international healthcare clients== Notable Activities ==* Designing hybrid global technology solutions including public cloud, on-prem datacenter, edge computing, CDN, and tough last-mile networks* Developing reference architectures that blend products, components, data assets, and SME services for a broad offering portfolio* Advising VP, SVP, CxO executives on product portfolio strategy & investments* Conducting technology assessments for due diligence of M&A targets* Conducting competitive analysis of new and emerging industry orgs, products, and services* Evolving, standardizing, and driving adoption of technical architecture and delivery practices for a 600-person tech org * Driving adoption of technical best practices, software architecture, coding standards, quality assurance, security, and reliability improvements(Agile, AWS, Azure, GitLab, Jenkins, Kubernetes, Launch Darkly, Mongo, Oracle, PostgreSQL, Python, React, REST, Scala, SDLC, Terraform)* Identifying key enterprise & government customer segments, developing marketing strategies, and developing market-aware pricing models* Enabling customer sales valued $5m to $150m apiece, designing multi-product technical solutions, and aligning multi-org business cases

* Senior engineering leader building & guiding a multinational department (120+ staff in 14 countries)* Led staff building software to optimize clinical trials & reduce time-to-market for new drugs and procedures* Created & executed annual engineering group budgets & personnel strategies* Influenced technical best practices, software architecture, coding standards, quality assurance, security, and reliability improvements(Agile, AWS, Azure, GitLab, Jenkins, Kubernetes, Launch Darkly, Mongo, Oracle, PostgreSQL, Python, React, REST, Scala, SDLC, Terraform)* Identified & assessed opportunities, created proposals & roadmaps, cultivated executive leadership consensus, and led implementation== Key Outcomes ==* Delivered business improvements while continuing growth, including 130% YoY revenue increase in 2022* Pivoted a 4-year-old org from “startup mode” to increasingly mature, scalable, and sustainable product delivery* Improved performance, quality, scalability, and time-to-deliver key ML-powered products* Created a product engineering group (120+ staff) in 6 months by consolidating disparate teams working on 15+ projects(Data Engineers, ML Engineers, Software Development Engineers, SDETs, Site Reliability Engineers, managers, researchers)* Improved productivity, attraction, and retention of diverse and competitive talent* Reduced annual departures (all types) from 70% to 30% in first 12 months – achieved only 10% attrition during second year* Hired 71 engineers, 10 engineering interns, and 11 engineering managers in 18 months by creating a high-volume approach involving hiring committees, clear & consistent job descriptions, and in-house recruiting activities* Delivered higher team stability & productivity – pivoted from 70% “other than direct-FTE” to 100% direct-FTE in first year* Created an industry-aligned career model with 4 career tracks and 9 professional levels per trackLinkedIn max reached -- access more detail in my PDF resume!

* Leader building & guiding a small group of teams (20 staff in 7 states)* Led staff building servers & networks to scale up large private cloud datacenters for a national ISP* Created & executed annual engineering team budgets, personnel strategies, and product strategies* Technologist designing & developing datacenter networks, supply chain solutions, and server hardware(AMD, Arista, Cisco, Gigabyte, HPE, Intel, Mellanox, Micron, OCP, Samsung, Seagate, SK Hynix, Supermicro, Western Digital)* Identified & assessed opportunities, created proposals & roadmaps, cultivated executive leadership consensus, and led implementation== Key Outcomes ==* Delivered innovative, needle-moving cost savings & performance* Established new-to-org capabilities in the areas of network engineering & server design through talent acquisition and internal upskilling* Increased agility & reliability by cultivating Agile DevOps (CI/CD, Infrastructure-as-Code, peer reviews)* Designed a new modular, highly scalable datacenter network fabric – enabled clusters up to 1 million nodes (previously capped at 240 nodes)* Created & led a cross-team taskforce to find abandoned Comcast server/network gear – leading to the recovery of assets originally valued at $100m, and enabling in-house server design & assembly efforts that further mitigated $50m CapEx spends* Developed a procurement & hardware design model to optimize compute, storage, and network – leading to cost savings & competitive edge* Planned & implemented a 10,000sqft warehouse, 6-person team, asset management system, server assembly line, and network/server test lab (“Cloud Logistics Center”)== Notable Activities ==* Created a clear & coherent team identity to guide goal setting and decision making* Negotiated & sustained key partnerships – including executives, customers, product managers, HR, Finance, and vendorsLinkedIn max reached -- access more detail in my PDF resume!

* Leader building & guiding a small team (4 staff in 2 states)* Led staff building software to deliver datacenter deployment automation & platform analytics* Created & executed annual engineering team personnel strategies & product strategies* Technologist designing & developing data analysis tools and backend services (CSS, ES6, jQuery, Golang, Mongo, MySQL, OpenStack, PHP, Python, REST)== Key Outcomes ==* Reduced staff time to engage customers while increasing customer engagement frequency & accuracy via automation* Established new-to-org software engineering capabilities through talent acquisition & internal upskilling* Successfully mentored a Senior Engineer into their first Manager role leading the CSWE team== Notable Activities ==* Created a clear & coherent team identity to guide goal setting and decision making* Created & presented assessments, proposals, roadmaps, and updates to senior leaders* Broke down silos & increased collaboration by cultivating key partnerships across teams in multiple functional areas * Led Agile goal setting sessions, sprints, and retrospectives* Nurtured strong culture of best practices including SDLC concepts, coding standards, quality assurance, and time management* Standardized hiring process – wrote job descriptions, recruited candidates, conducted technical & behavioral interviews, and onboarded hires* Conducted regular 1:1’s, goal-setting, and professional development with all team members * Mentored engineers across multiple career levels (technical skills & professional development)

* Leader building & guiding a medium/large team (12 staff in 4 states)* Led staff building software to deliver automated datacenter platform analytics* Created & executed annual engineering team personnel strategies & product strategies* Technologist designing & developing APIs, UIs, and scalable message-oriented multi-region, multi-instance scalable, distributed microservices (AWS, Bash, CSS, d3, ES6, Golang, jQuery, MongoDB, MySQL, OpenStack, Oracle, Perl, PHP, PostgreSQL, Python, REST, VMWare)== Key Outcomes ==* Delivered key insights that enabled operations teams to proactively repair equipment & avoid costly downtime* Established new-to-org software engineering capabilities through talent acquisition & internal upskilling* Enabled network-aware datacenter equipment deployments & operations* 90% decrease in time-to-contribute (implement new hire onboarding process – 1 day vs 2 weeks)* 98% increase in software delivery speed (40hrs+ vs 30mins per new function/module) by designing modular software architecture* $2.3m OpEx eliminated by developing a method to find & reclaim unused cloud resources across 12 teams and 26 datacenters* Created company’s first unified map of nationwide core, backbone, and regional distribution networks – leading to better strategy & design decisions, more effective product outcomes, and increased system reliability* Created a cloud network analysis tool & company’s first nationwide latency map – enabling network-aware resilient, scalable software architecture for products & services* Successfully mentored a Senior Engineer into their first Manager role leading the ASWE team== Notable Activities ==* Created a clear & coherent team identity to guide goal setting and decision making* Negotiated & sustained key partnerships – including customers, product managers, and vendors LinkedIn max reached -- access more detail in my PDF resume!

* Peer leader guiding teams building solutions for complex infra challenges (SDN control plane, long-haul fiber buildout, datacenters)* Technologist designing & developing data analysis tools, backend services, physical datacenter infrastructure, and highly scalable networks(AngularJS, Arista, ASP.net, Azure, Bootstrap, C#, CSS, HTML5, jQuery, MSSQL, MySQL, Perl, PHP, REST, SONiC, Windows Server)* Technologist designing & developing datacenter networks, supply chain solutions, and server hardware== Key Outcomes ==* Increased servers per cluster 16x by leading changes to network control plane – allowing Azure to add more capacity faster* Mitigated key scaling risks in Azure’s first billion-dollar datacenters – contributing to higher user trust* Delivered converged multi-property SDN services, IP management products, and datacenter architecture* Increased resiliency by creating a method for tiered datacenter fallback/failover (Anycast-based service delivery & health checks)* Identified needs for new ISP peering links & Edge CDN nodes by building a tool that analyzes bing.com page load times – leading to higher Bing customer satisfaction (load bing.com faster)== Notable Activities ==* Analyzed existing approaches & challenges in hyperscale datacenters including software architecture and physical infrastructure* Designed new software & systems, negotiated compromises among stakeholders, and led cross-team multidisciplinary projects* Gathered requirements & coordinated development of a new user-directed logging product (GA as “Azure Activity Logs”)* Trained new Azure Cloud Solution Architects on cloud networking & when to choose public/private/hybrid approaches* Triaged live-site incidents, managed incident communication, and contributed to blameless postmortems as part of a 24x7 on-call rotationLinkedIn max reached -- access more detail in my PDF resume!

* Created IT policies, federal & state regulatory compliance, and technology budgets ($100K) for a new high school (250 year-one students)* Identified, established, and managed key relationships with vendors, community partners, peer institutions, and gov’t agencies* Technologist designing & building networks, servers, and software (Aerohive, Bootstrap, CSS, HTML5, jQuery, MySQL, PHP, Windows Server)== Key Outcomes ==* Enabled new & emerging STEM learning techniques (12x state median per-student network usage) – designed & built leading-edge infrastructure, including developing new high-density WiFi techniques to support 3 devices per person streaming video using 802.11a/g/n* Saved $40K+ in first 3 months by delivering enterprise campus capabilities on a shoestring budget* Increased statewide EdTech capability – advised leaders at other schools & universities on technology policies & infrastructure* Increased faculty & staff productivity – developed automation & data management software tools* Trained faculty to deliver tech support – leading to more time-in-class, stronger relationships, and higher trust between students & teachers* Expanded low-income student access to technology by creating a laptop-loaner program & refurbished laptop sales* Generated $10k year-one revenue through the sale of refurbished laptops* Hired the next Director of Information Technology & successfully transitioned department leadership== Notable Activities ==* Created a clear & coherent department identity to guide goal setting and decision making* Negotiated & sustained key partnerships – including students, parents, senior leaders, community partners, and vendors * Created & presented assessments, proposals, roadmaps, and updates to senior leaders* Created 1/2/5-year strategic plans for technology usage & infrastructure (staff, budget, equipment)LinkedIn max reached -- access more detail in my PDF resume!