Experienced General Manager with 20+ years of dedicated, energetic leadership in the food service, restaurant, and hospitality industries. Proven ability to motivate and lead teams to high levels of productivity and engagement through effective coaching, clear goal-setting, and high standards in quality and customer service. Organized problem solver with a reputation for building strong relationships with both work teams and customers. Participative manager who builds trust through effective communication and listening skills. Self-motivated team player with strong history of increasing revenues, controlling costs, building customer loyalty, improving processes, embracing technology including utilizing Microsoft office products Excel, Word, and enhancing efficiency. Able to make reliable decisions based on first-hand experience in full array of restaurant operations.