SAP migration to cloud• Successfully lead multiple complex transition projects to cloud across multiple industry areas – project success story presented at SAP Finug (Nov-21)• Proficient in conducting due diligence, developing project plans, conducting cost analysis, and driving business benefit realization• Overseeing end-to-end planning and execution of migration activities, including effective management of stakeholder communications and engagement with top management.End-users’ support and end-users' devices supplier transition and technologies transformation• Engaged as Program Director in a multi-year collaboration with a global leader in the elevator and escalator industry• Deployment of multiple innovative solution for end-users’ support (including chat-to-service desk and AI for common issues)• Technologies transformation in device management: advanced remote support and self-help solutions, manufacturer integrationIT Infrastructure Services and Technologies related projects• Technical project manager in migrating 300+ sites global manufacturer corporate network to cloud with Cisco SD-WAN and securing internet traffic with Zscaler• Drawing inspiration from the core principles of the AWS Centre of Excellence, spearheaded the comprehensive implementation of Governance, FinOps, Service Operations, and Customer Engagement strategies for the AWS Infrastructure support team serving a prominent global manufacturer and managing their extensive IoT environment.

• Focused on leading development of 24/7 service delivery across 4,000+ systems for R&D• Provision of effective corporate IT services, including engagement with the CIO / C-Suite executives• Definition and execution of strategy, aligning infrastructure & solutions with core business demands• Achieved a 60%+ reduction in IT major incidents, providing highly secure and resilient IT services• Successful transformation of service delivery for R&D into a lean and ITIL-driven outsourced model• Delivered a 60% reduction in virtualization platform costs by the optimization of private cloud infrastructure• Underpinned strategic divestment via the planning of data centre consolidation, with OPEX reduction

Responsible for delivery of R&D mission-critical platforms, capability and 24/7 service• Focused on effective delivery across a global portfolio of 16+ data centres with 20,000+ engineers• Pioneering extensive IT infrastructure virtualization and early adoption of cloud services• Supported business strategy, transitioning site-based support into 24/7 ‘follow the sun’ support • Collaborative engagement with senior-level business managers and stakeholders, advising on IT • Headed-up and motivated a 30+ virtual team, including IT architects, service & technical managers• Successfully reduced storage OPEX by 45%, adopting cost-effective solutions and new technology

Nokia Regional IT Infrastructure Manager (2008 – 2011) responsible for IT platform development and operation for 6,000+ engineers in 4 datacentres in Finland reporting to IT Director

Nokia Global System Specialist (2006 – 2007) responsible for development and operation of IT platform service delivery for Nokia partners and 2,000+ engineers in 3 datacentres world-wide, reporting to IT Product Manager

Head of IT Service Delivery and Infrastructure leading development of corporate IT services and providing IT infrastructure management to support end to end delivery of customer solutions

Technical Enterprise and Storage Analyst Compaq system engineer working within the Italian Enterprise Team for remote servers and storage support

System and Support Administrator (eight months) progressing over the period to become key member of the technical team providing level 1 support on a 24/7 basis via a monitoring system