Daniel Elliott Email & Phone Number

Richmond, VA, US

Richmond, Virginia, United States

• Management of over 50 accounts, generating more than $2.6M in annual revenue.
• Coordinate client projects through all phases of laboratory operations, ensuring smooth workflow and efficient execution to meet SLA’s.
• Develop comprehensive bids and quotes, leveraging industry knowledge and pricing strategies to effectively meet client needs and secure profitable business opportunities.
• Act as a liaison between clients and laboratory personnel, effectively communicating project requirements, updates, and resolving any issues or concerns that may arise.
• Collaborate with laboratory teams to meet project-specific requirements, ensuring data accuracy and maintaining precision and quality. Facilitate effective communication of turn-around times, hold times, and.
• Communicate with clients to provide detailed information about the nature of samples being submitted to the laboratory, addressing any questions or inquiries.

Novi, Michigan, United States

Complete accountability for the strategic planning, organization, and project management of 60 client accounts, including multiple Fortune 500 companies representing over $3M in annual revenue.Establish a trusted strategic advisor relationship with clients that drives the continued value of our products and services through relationship building, account.

Novi, Michigan, United States

Supported a team of seven Project Managers to ensure client requests, submissions, and issues were handled efficiently and professionally.Documented all facets of submissions, including revisions, quotations, sample returns, revised Test Request Forms, Test Sample Receipts, submission packets and labels.Developed and maintained productive client.

Novi, Michigan, United States

Led, managed, and held accountable a team of six Technicians and Specialists responsible for the intake and distribution of samples for programs representing $13M in annual revenues.Collaborated cross-functionally with the seven laboratory divisions ensuring samples were properly received, deadlines were managed, and issues were addressed in a timely.

Novi, Michigan, United States

Received, reviewed, logged, and distributed incoming samples, auditing documents for accuracy and prioritizing them based on client specified due dates.Handled the delivery of all laboratory and sampling supplies logging them in the system and storing them in the correct location for quick retrieval and order fulfillment.Filled client requests for sampling.

Novi, Michigan, United States

Ensured that all samples received were entered into Omega within the same day of receipt and prioritized according to holding times and rush or regular turnaround.Inspected the document requirements and communicated any abnormalities or unacceptable conditions to the Project Management team or to client directly.Verified all test codes were entered.