Daniele Magno Da Silva Email & Phone Number

Sweden

Sweden

Kungsbacka, Halland County, Sweden

Responsible for the Active Directory migration of workstations and users, and planning with the international IT Team, Service Desk, and End-UserPart of an issue resolving solutions team identifying incidents and problems, and co-operation with both IT department, service desk and end-users.Creation and update of documentation related to the project and documentation used to help the end-users during the migrations steps.Onboarding, managing, and developing new members in the consultancy group and project.

Kungsbacka, Sweden

In preschool, worked together with preschool teachers and special educators.Substituting at a preschool means that I replace regular staff and do most of that person's work tasks, taking responsibility for a group of children.

Mölndal, Vastra Gotaland County, Sweden

As a mother tongue teacher, I help students to develop their spoken and written language so that they gain confidence in their language ability and can express themselves in different contexts and for different purposes.As a study supervisor, I work with the teacher to help new Brazilian immigrants integrate into the school.

Göteborg, Vastra Gotaland County, Sweden

As a mother tongue teacher, I help students to develop their spoken and written language so that they gain confidence in their language ability and can express themselves in different contexts and for different purposes.As a study supervisor, I work with the teacher to help new Brazilian immigrants integrate into the school.

São Paulo Area, Brazil

Dedicated to helping clients reach the best combination of their dreams trip: Sports excitement, incredible events, and spectacular destinations.• Excellent customer service skills that ensure client satisfaction in vacation packages and travel itineraries.• Strong problem-solving skills that allow me to handle even the most stressful of situations.Network with representatives of hotel chains, airlines, tourist attractions.• Coordinate transportation, accommodations, and itineraries for international trips for clients based on client’s needs, budgets, and expectations.• Develop client intake forms and interview processes that enhance the ability to understand client requirements.

London, United Kingdom

¤ Problem-solving¤ Negotiating and managing conflict¤ Project, planning, time, and prioritization management.

São Paulo Area, Brazil

• Managed front reception desk by answering phones, greeting and directing visitors, and responding to email inquiries.• Maintained work schedule for coaches, including travel plans and teleconference meetings.• Oversee schedules for all executives and managers to book conference rooms and group workspaces.• Train new administrative assistant interns in office management procedures and schedule on-the-job mentoring with multiple departments.• Created a new system for receiving and filing physical mail and fax documents that improved efficiency and eliminated delays in time-sensitive issues.

Microsoft 365 Endpoint Administrator

Activities and Societies: The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune.

The Bits And Bytes Of Computer Networking, Computer And Information Sciences And Support Services

Technical Support Fundamentals, Computer/Information Technology Administration And Management

Activities and Societies: Debugging – Encryption Algorithms and Techniques – Customer Service – Network Protocols – Cloud Computing –.

Bachelor'S Degree, Health And Physical Education/Fitness, Licensing And Bachelor'S Degree In Physical Education

Activities and Societies: Professor of Physical Education in schools from preschool to high school.Bacharelado e licenciatura em educação.

High School, Svenska 1, 2 E 3

Computer Technician, Computer Programming