Daniel Morse

Daniel Morse Email and Phone Number

Principal Consultant @ Naples, FL, US
Naples, FL, US
Daniel Morse's Location
Naples, Florida, United States, United States
About Daniel Morse

I am a seasoned technology leader with over 25 years of experience driving transformative outcomes across diverse industries, including healthcare, finance, and technology. I specialize in optimizing business processes, enhancing operational efficiency, and leading strategic initiatives from ideation to sunset. My expertise spans Product Lifecycle Management (PLM), technical operations, IT strategy, cloud infrastructure, digital transformation, Generative Artificial Intelligence (GenAI), and GitOps.As a technical operation strategist, I helped a client win over $500M in product license and product-related revenue through business case analysis to gain approval for building SaaS applications. These applications led to a 150% increase in revenue yearly for over three years and saved over 100,000 person-hours on client engagements.As the creator and lead of a PLM program, I developed a framework that streamlined processes, automated workflows, and improved data governance. My partnership with the Chief Data Office to drive analytics best practices and my leadership in hiring process specialists and data architects optimized operations.As Head of Technical Operations, I demonstrated my leadership and management skills by building the Technical Operations function for a new group from the ground up. I successfully scaled the team 4x and onboarded numerous assets. My development of organizational policies, processes, and a global support model, along with my consultation with leadership across multiple teams, addressed operational challenges, innovated processes, and managed staffing roadmaps and budgets. I also enhanced technical operations processes using GenAI, allowing smaller teams to support more assets and saving thousands of work hours. I became a member of the GenAI Champions team and have focused on bringing my GenAI skills to more areas of the business.As a Management and Technical Consultant, I have delivered IT and cloud infrastructure strategies for Fortune 500 clients, focusing on resilience, process optimization, automation, and cost optimization. My work in healthcare, financial services, government, and technology sectors involved gap analysis, cloud migration, and ITSM-based improvements, enhancing operational resilience and creating significant cost savings. I have managed budgets of up to $10 million and led teams through short- and long-term projects.If you’re looking for a seasoned technology leader with a proven ability to deliver results, I would love to connect and explore how I can contribute to your organization’s success.

Daniel Morse's Current Company Details
MEI 360 Solutions

Mei 360 Solutions

Principal Consultant
Naples, FL, US
Daniel Morse Work Experience Details
  • Mei 360 Solutions
    Principal Consultant
    Mei 360 Solutions
    Naples, Fl, Us
  • Pwc
    Senior Manager/Director
    Pwc Jul 2021 - Nov 2024
    Naples, Florida, United States
    Creator and lead business process SME of the Product Lifecycle Management program, focusing on transforming the business by enhancing processes, automation, and data flow across all functional areas from the ideation through the sunset of a digital asset’s lifecycle. Created a framework of assessment, OKR and KPI definition, streamlined and standardized, automated, training and change management, monitoring, governance, and continuous improvement. Partnered with the Chief Data Office (CDO) to drive best practices in data governance and analytics through the processes. Hired process specialists and data architects to map current state processes and define data needs. Reported status, accomplishments, risks, and issues to leadership on a cadence to ensure all parties were informed of progression.Enhanced technical operations processes through Generative Artificial Intelligence, allowing smaller teams to accomplish more and saving thousands of work hours. Utilized a combination of an internal version of ChatGPT, Enterprise GPT, and Microsoft Copilot to create an optimal solution for the process and business needs.Lead Program Manager for a newly formed technical operations group. Responsible for creating Technical Operations structure, organization, governance, and vendor management. Additional accomplishments include creating the newly formed Technical Operations group’s organizational policies, processes, and procedures necessary to scale the group as it has grown 4x in size and continues to onboard dozens of new SaaS applications. Created a repeatable model for architecting, estimating, and implementing national and global product support. Acts as an internal consultant to Leadership, Product Management, Development, Activation, Customer Success, Business Operations, and Sales Operations to address operational challenges and enable innovation by strategizing, designing process improvements, staffing road maps, budgeting, and ensuring cross-team collaboration.
  • Mei 360 Solutions
    Chief Information Officer
    Mei 360 Solutions Oct 2019 - Jul 2021
    Naples, Florida, United States
    Client: Major Tax and Management Consulting firmRole: Technical Operations Strategy ArchitectStrategy team leader who helped the client win over $500 million in product license and product-related revenue through business case analysis and creation to gain approval for SaaS applications to be built. These applications led to a 150% increase in revenue yearly for over three years and saved over 100,000 person-hours on client engagements. Responsible for engaging with leadership, Go to Market, Pricing, Revenue, UX/UI, Development, Technical Operations, Business Operations, Activation, and Customer Success teams, starting the solution/strategy definition phase of the Product Lifecycle and going through the steady state Operate phase, including periodically reevaluating the products for impact and effectiveness.Responsibilities include looking for new opportunities, ideating, scoping, validating, finding synergies, defining, and recommending the current and future state of over 100 potential new SaaS products and internal application offerings. Once accomplished, drove implementation by ensuring the business case for each asset was sound, presenting the business case to leadership, securing funding, moving products through the development process, readying product launch, and successfully transitioning the operational service design to the production team.
  • Pwc
    Senior Associate
    Pwc Aug 2014 - Oct 2019
    Peachtree City, Georgia, United States
    Management and Technical Consultant with extensive experience producing IT, Digital Transformation, and cloud/on-premises strategies tailored to client needs and financial constraints. Defined resilience, Business Continuity, Disaster Recovery, and ITSM processes for various sectors, including healthcare, finance, and technology providers. Communicated strategies from the C-suite to front-line workers, leading work streams of up to 10 personnel for short- and long-term projects.Contributed to pre-sales, RFPs, and statement of work negotiations, creating Intellectual Property that saved hundreds of person-hours and generated significant revenue. Specialized in cloud migration strategies, IT architecture, and business rhythm optimization. Managed project budgets of up to $2 million and teams of up to 5 personnel.Key achievements include:- Strategy, planning, and cost estimation for cloud and IT infrastructure projects- Leadership in engagement development, project timelines, and cloud strategies on a global scale- IT environment optimization, resiliency assessments, and gap analysis against industry best practices- Business continuity and disaster recovery strategy for Global Data Centers
  • Motorola Solutions
    Infrastructure Architect - 911, First Responder, And Public Safety Applications
    Motorola Solutions Mar 2009 - Aug 2014
    Westminster, Colorado, United States
    Assessed, specified, recommended, designed, built, tested, implemented, and supported enterprise systems and services upon which Motorola Solutions’ PremierOne suite (911, First Responder, and Public Safety applications) were deployed. Clients were government agencies. Technologies included the RFP response, environment assessment, infrastructure architecture, test, and implementation of SAN, DASD, network switches, SAN switches, servers (rack-mounted and blade), perimeter defense, firewall, remote access, Active Directory, System Center Operations Manager, and Business Continuity/Disaster Recovery hardware and Microsoft-based software configurations.
  • Exclusive Resorts
    It Operations Engineer
    Exclusive Resorts Dec 2006 - Nov 2008
    Denver, Colorado, United States
    Responsible for the day-to-day support, operations, architecture, and maintenance of client and server operating systems, applications, and networking equipment. Interfaced with all business units and ensured exceptional service was produced and fulfilled their IT needs. Technologies included the proposal, architecture, test, and implementation of NAS, Windows servers, remote access, Active Directory, telephony, mobile devices, Exchange Servers, desktops, laptops, streaming media services, and audio/video device hardware and software configurations.
  • Avanade
    It Engineer Ii
    Avanade Jul 2005 - Dec 2006
    Denver Metropolitan Area
    Provided superior service to Avanade’s customers while expanding contract potential, managing phases of the projects, and architecting optimal solutions for various customer issues. Clients included financial services, entertainment, technology, and government corporations and agencies. Customer projects included:• Assessed current IT environments to cost the proposed outsourcing of the internal IT department over ten years, including Messaging, Directory Services, Thin Client, Virtualization, Desktop, File services, and Printing service• Managed a team of people for the assessment and implementation of new messaging solutions• Designed and built VMware ESX servers for testing migrations• Designed, created a proof-of-concept, implemented, and managed the implementation personnel on a VMware ESX server farm for running legacy production applications, one-off new production applications, development environments, and test environments• Created and managed test labs and personnel who worked in the environment for application, directory services, messaging, file, and printer migrations• Lead email migrations from Lotus Domino and Notes to Microsoft Exchange and Outlook• Created a new Lotus Domino environment to house legacy applications and Sametime messaging environment• Designed a strategy for taking the directory services and email systems of five autonomous divisions and creating a new single environment that will serve as the directory services and messaging systems for all divisions• Assessed environments by gathering requirements, then used the requirements to create a detailed design for the new environment. Once the detailed design was complete, a migration strategy was created to get from the current autonomous state to the desired homogeneous state• Assisted in devising a backup solution for a complex multi-site WAN with poor connectivity between sites. The solution had to consider the various resources and data needs of each site across the state
  • Ibm
    System Management Integration Specialist
    Ibm Sep 2002 - Jul 2005
    Denver, Colorado, United States
    Provided superior service to IBM’s customers and IBM’s Hosting Solutions group while expanding contract potential and architecting optimal multi-customer virtualization solutions. Technologies included Windows servers, multiple Windows services, system management, automated deployment, VMware ESX, security patching automation, and ticketing system hardware and software solutions. Managed people for both projects and day-to-day operations.• Architected and implemented large-scale virtualization environments• Delivered the highest quality of services for contracts, DOUs, & SLAs• Communicated problem resolution and additional information to data center clients, vendors, management, team members, and product/infrastructure support engineers• Ensured timely resolution of all customer satisfaction issues and escalations• Provided server OS lifecycle management and roadmaps to Senior ManagementProvided architectural design and implementation guidance for IBM’s Hosting Services group’s new VMware-based Web servers. This enabled them to meet external customer requirements, gain new customers, and realize hundreds of thousands of dollars in additional revenue.
  • Microsoft
    Operations Analyst
    Microsoft Apr 2001 - Sep 2002
    Redmond, Washington, United States
    Monitored, administrated, and maintained over 10,000 nodes in over 65 countries with over 8,000 Windows Servers running a variety of Microsoft BackOffice applications, including Internet Information Services, Exchange Server, SQL Server, Microsoft Office Manager, Site Server, NetIQ AppManager, HP OpenView Network Node Manager, and Windows Streaming Media.
  • Stamps.Com
    Systems Administrator
    Stamps.Com May 2000 - Jan 2001
    Bellevue, Washington, United States
    Architected systems to help monitor IT system availability to provide more proactive support while supporting and managing Corporate Data Centers. Technologies included Windows servers, network load balancing, Web services, systems monitoring, and systems management hardware and software.
  • Baan
    Systems Administrator
    Baan Mar 1996 - May 2000
    Golden, Colorado, United States
    Worked independently to support all Windows desktops, servers, and services. Services included DNS, DHCP, File Services, Print Services, FTP, SFTP, Active Directory, and other Windows and network services, throughout the enterprise.

Daniel Morse Education Details

Frequently Asked Questions about Daniel Morse

What company does Daniel Morse work for?

Daniel Morse works for Mei 360 Solutions

What is Daniel Morse's role at the current company?

Daniel Morse's current role is Principal Consultant.

What schools did Daniel Morse attend?

Daniel Morse attended University Of West Florida, University Of Colorado Denver, Red Rocks Community College.

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