At Amazon, my focus as an Amnesty Floor Monitor and Fulfillment Associate is on ensuring operational efficiency and security. With expertise in IT support and network security, my role involves maintaining a safe and productive work environment, leveraging my skills in help desk support to resolve technical issues swiftly. The journey from journalism to cybersecurity reflects my adaptability and continuous pursuit of growth. My bilingual proficiency in Spanish and English enhances communication across diverse teams, contributing to our collective success. As I navigate the complexities of cybersecurity, I am committed to fostering a secure and efficient workplace.