Daniele Prestes Email & Phone Number

Dublin, County Dublin, Ireland

Ireland

Dept: F&B Service▶️Demonstrate exceptional skills and a natural flair for leadership and management; leading teams through a proactive and hands on approach. ▶️Conduct engaging staff training; ensured thorough knowledge of processes and products and mentored new recruits through the induction period. ▶️Provide exceptional customer service to patrons; demonstrating in-depth knowledge of products liaising with patrons and customers in a friendly and efficient manner.▶️Demonstrate strengths in conflict resolution; resolving challenges in both client and colleague scenarios. ▶️Implement strong business development strategies through the promotion of menus and drinks.▶️Demonstrate exceptional client centric abilities; consistently strived to exceed service expectations.

County Dublin, Ireland

▶️Applied keen analytical and organisational skills; monitoring and maintaining optimal inventory levels; and processing purchasing orders.▶️Recorded purchases, maintained database, performed physical count of inventory, and reconciled actual stock count to computer-generated reports.▶️Processed and approved order documentation for financial bookkeeping and inventory records. ▶️Ensured compliance with established procedures and best practices.▶️Performed routine clerical duties, including data entry, liaising with management and administrative tasks.

County Dublin, Ireland

Dublin, County Dublin, Ireland

Curitiba, Paraná, Brazil

▶️Operated a high volume switchboard, directing calls and taking messages; consistently demonstrating impeccable customer service and interpersonal skills. ▶️Applied keen organisational skills through the scheduling of meetings and appointments. ▶️Processed and directed mail and incoming packages and deliveries. ▶️Drafted and distributed emails to teams and departments on behalf of leadership.▶️Harnessed exceptional administrative skills through the management of itineraries and diaries.▶️Processed multifaceted tasks within tight deadlines and to the highest standards. ▶️Ensured compliance with SOPs and process guidelines; consistently observing and offering solutions to optimise operational efficiency.

Curitiba, Paraná, Brazil

Branch Bank Environment▶️Assisted in the training and development efforts for new team recruits; ensuring knowledge and compliance with best practices. ▶️Ensured optimal service execution to meet and exceed targets and goals. ▶️Forged strong relationships with clients; proactively engaging with clients to understand needs, provide guidance, and ensure satisfaction regarding products and services.identified upselling and cross-selling opportunities, and collaborated with cross functional teams to maximise revenue generation from existing clients.▶️Processed a range of banking routines such as; mortgage application and approval processes, leases, loans, insurance and Investments; providing best practice advise and aligning client and company objectives. ▶️Assessed and analysed the financial landscape of clients; applying bespoke approaches to facilitate needs.