· Managed a non-secure Residential Treatment Facility housing adults with Severe and Persistent Mental Illness.· Collaborated with treatment team and community partners to provide effective mental health and residential services. · Supervised and trained program’s Mental Health Technicians/Residential Counselors.· Documented all provided services in EHR system including progress notes, residential assessments, residential service plans, monthly summaries, and incident reports. · Ensured program compliance with laws, rules, and regulations at the county, state, and federal level.· Processed program referrals, conducted screenings, and monitored waitlist to maintain program occupancy.

· Managed a Supported Housing Facility housing adults with SPMI in lieu of a Program Manager. · Supervised and trained program’s Residential Counselors to ensure site met internal expectations.

· Managed site’s medication program as directed by company P&P, medical leadership, and OAR’s.· Trained program’s Residential Counselors on site specific P&P. · Maintained staff schedule to ensure program coverage.

· Supported clients with ADL’s, IADL’s, healthcare, and safety needs. · Facilitated individual and group skills training, activity therapy, and community outings.· Assisted crisis intervention as needed.