Daniele Schmidt Peter Email & Phone Number

Greater Ottawa Metropolitan Area

• Provide strategic advice and administrative support, engaging with senior executives and their teams to support directorate in achieving departmental objectives.• Plan and facilitate team-wide meetings, and any other task required to maintain the stability of the office and team.• Ensure thorough review of priorities, deliverables, and milestones and adherence to stablished procedures. • Supervise office support staff, delegating work and overseeing office administrative procedures, including overseeing management of inboxes, executives' agenda, along with tracking, response and follow up of incoming requests. • Conduct research, compile data, and prepare papers and responses to taskings, as well as ATIP requests, reporting requests, and delegate them appropriately. • Support executive team in administrative processes and issues, including HR, finance, travel, language training, technology, and software access, etc. • Assist in managing budgetary aspects related to cost centres. • Manage relationship with key stakeholders.• Administer SharePoint pages and provide advice to staff on information management practices.• Coordinate Performance Management Assessment activities.

Ottawa, Ontario, Canada

• Lead the organization and response of tasks and requests from various groups, ensuring deadlines are met and procedures are followed. • Oversee and coordinate office administrative procedures.• Support issue management and tracking of files within the DGO.• Coordinate the directorate’s information management through creating and updating SharePoint pages, access, and content.• Onboarding of new employees and development of onboarding materials and systems.• Support staff and Director General in various administrative tasks and issues, including with information technology, travel, language training, software access, etc.

Ottawa, Ontario, Canada

• Manage and monitor capacity-on-demand contracts within the Department.• Provide advice to the team on procurement strategy, best approach given the requirements.• Contribute to the establishment of Statement of Work for procurement.• Lead software license management and acquisition process.• Prepare and maintain procurement reports on vendor performance.• Provide support and information on Procurement & Vendor Management files to the Manager and Director as required.

Ottawa, Ontario, Canada

• Led the day-to-day operations of the resource Centre, responsible for reception and assistance of clients at the Employment and Newcomer Centre. • Conducted needs assessments and provided timely relevant information and referrals for clients to appropriate services and resources to assist their settlement process. • Facilitated orientation sessions and workshops, preparing resources and managing social media and outreach actions.• Managed the employment Centre agenda, and the communication among clients and counselors, managing schedules and arranging meetings.• Delivered job search support such as resume critique, mock interviews, and employment pre-screening sessions.• Collected and consolidated useful data on governmental systems; prepared statistical reports reflecting services provided.• Supported the onboarding process of new staff and volunteers by delivering training sessions, coaching and guiding on the organization’s best practices for delivery of services and administrative procedures such as scheduling, email management and client relation.• Spearheaded collaborative working groups for the elaboration of strategies to enhance quality of services delivered to newcomers in Canada. • Advised management on strategic improvements to the services provided, to create value and maximize service delivery and client experience at the Employment and Newcomer Centre.

Ottawa, Ontario, Canada

• Performed assigned customer service responsibilities to ensure customer satisfaction and proper processes and procedures were followed.• Responded to customers’ issues and enquiries effectively, handling complaints and resolving issues in a timely manner to improve the overall customer experience and foster loyalty.

Ottawa, Ontário, Canadá

● Performed assigned customer service responsibilities to ensure customer satisfaction and proper processes and procedures were followed. ● Managed the traffic flow in and out of the store, encouraging customers to follow local authorities' guidelines for social distancing during the COVID-19 pandemic.

Pelotas, Rs, Brazil

• Coordinated social projects for income generation through Agroecology to support rural Quilombola communities (descendants of enslaved people).• Developed social projects of first home building that improved lives of Quilombola communities in South Brazil: elaborated diagnostic based on demographic, social, and economic research; wrote, implemented, and signed social projects as responsible under the Brazilian first home building policy.• Supported the preparation, monitoring, and evaluation of projects and task authorizations, funded by international and local partner organizations and government to support the sustainable development of rural communities, including Quilombola communities, indigenous groups, and Pomeranians (descendants of German colonies in Brazil), focused on promoting Agroecology and the production and commercialization of clean and fair food, having gender equity as a cross-cutting theme.• Prepared and moderated monthly meetings, roundtables, and events with family farmers; Conducted training activities for women focused on gender equity and women’s leadership.• Executed administrative routine, including diagnostic, budgeting, and preparation of reports.• Assisted the organization of campaigns to raise awareness about existing governmental social services and public policies among the rural community, focused on Agroecology.

Pelotas, Rs, Brazil

• Collected, synthesized and analyzed data for the evaluation of public policies carried out by the Brazilian Federal Government with a focus on rural women. • Spearheaded activities to articulate and promote the participation of rural women in the local civil society governing body - Território da Cidadania Zona Sul do Estado/RS.• Reviewed written policies, agreements and documents to propose appropriate changes in accordance with the reality of local communities.• Monitored projects developed by Federal and local governments in 25 municipalities: organized and moderated meetings with Federal government officials, local government representatives, and stakeholders to discuss initiatives and develop strategies to access public policies and promote sustainable development; supported local government officials to elaborate project proposals and submit corroborating documents to access Federal Government resources. • Mobilized women for participation in regional activities and events that promoted women’s leadership and presence in regional decision-making processes: organized committee and working group’s meetings and coordinated the preparation of events and joint actions with partner organizations.

Geneva, Switzerland

• Organized, in collaboration with other members of the team and local partners, a global youth conference that congregated over 100 attendees from around the world in a 4 months’ period: led organizational aspects of the preparation and evaluation of the event, including travel and accommodations’ arrangement; venue booking; program establishment and coordination; dialogue with local partners, etc. • Managed a group of 25 stewards who performed technical, administrative and logistic duties to support the deliberation, decision-making and social aspects of a global Assembly that congregated over 400 attendees.• Administered the LWF Youth blog, writing articles independently.• Drove research about past Youth Desk members, their status, and the contributions of the internship experience in their lives.

Pelotas, Rs, Brazil

• Managed and maintained Director’s schedule, appointments and email.• Monitored, screened, responded to and distributed incoming communications in a timely and accurate manner.• Formatted information for internal and external communication, preparing correspondences, memos, presentations and other documents.• Conducted research, collected and consolidated data into reports using Microsoft Office tools.• Arranged and coordinated meetings and events.• Responded effectively to client inquiries and requests, providing visitors, guests, partner organizations, and other parties a great customer experience.• Administrated and managed inbound/outbound mail, including priority posts, packages, courier services, and other correspondences. • Designed and maintained databases.• Made travel and accommodation arrangements.

Pelotas, Rs, Brazil

• Worked as a front desk attendant at Organic Farmers Market, providing customer service, responsible for sales, packing, merchandising, and maintaining the display of organic products on the shelves; • Processed payments, issued receipts to customers, and payment of products directly to producers.

Master In Education, Science And Technology, Environmental Education, A

The present research aims to investigate how the Environmental Education (EA) motivates Agricultural Family School of the South Region.

Pós Graduation - Education Especialist, Education, Science And Technology

Bachelor In Mathematics Education, Mathematics