Daniel Farkash-Hanin Email & Phone Number

Dublin, County Dublin, Ireland

Act as the primary point of contact for customers, dedicated to driving their success by helping them preventing financial crime through the use of advanced AI.Proactively engage with customers to highlight the value of ThetaRay’s technology, which fosters trust in both cross-border and domestic financial transactions, enabling compliant business expansion into previously high-risk markets.Focus on customer education by emphasizing ThetaRay’s patented algorithms that swiftly and accurately identify potential anomalies and suspicious activities, ensuring customers adopt a risk-based approach to AML.Drive customer satisfaction by demonstrating the distinct advantages of ThetaRay’s AI/ML-driven AML solution, which outperforms legacy systems by reducing investigation time by over 50% and achieving a 99% accuracy rate in minimizing false positives.Ensure long-term customer success by showcasing the enhanced efficiency, effectiveness, and comprehensive risk coverage provided by ThetaRay’s solutions, which are essential in today’s fast-evolving regulatory and digital banking landscape.Continuously monitor customer health and success metrics, proactively addressing challenges, and ensuring that customers maximize the value of their investment in ThetaRay’s solutions.

Dublin, County Dublin, Ireland

Identified customers' business goals, uncovered their challenges, and provided exceptional support.Proactively offered strategies to increase platform utilization and provided comprehensive support, with a strong focus on customer retention.Onboarded new customers and provided ongoing education throughout the account lifespan.Assisted customers with risk and compliance verifications (KYC) and educated them on financial risk, AML, and compliance best practices.

Dublin, Ireland

* Functioned as a Google Ads & Analytics specialist, delivered comprehensive support to Google's largest clients (Enterprises level).* Served as the primary point of contact for clients regarding campaign optimization, policy and billing matters, consistently pursuing up sales opportunities.* Drove customer satisfaction and accounts growth by evaluating campaign performance, providing insights on the best strategies for their business and driving the right product adoption, resulting in clients’ ROIs increase .

Ramat Gan, Tel Aviv District, Israel

* Managed the entire sale cycle: prospecting, acquisition and ongoing account support throughout its lifecycle. * Conducted business and market research to identify customers' needs and revenue potential.* Financial reports, customers’ financial capability and internal-risk analysis.* Served as a risk & compliance POC, conducted internal audits to prevent frauds and AML and managed cross-functional projects.

Tel Aviv Area, Israel

* Managed a team of 20 operators responsible for monitoring, detecting, assessing, and responding to security threats and incidents at the bases and operations of the Israeli Ministry of Defense.* Maintained a top-level security clearance and thrived in a demanding, multitasking environment.* Generated reports of incidents, cybersecurity threats, and overall security status for senior executives in the defense system.* Managed cross-functional projects, developed policies and conducted internal audits.