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Daniel Felipe is listed as Customer Success Enterprise | Key Acoount | Ongoing | Data Analytics at Blip, based in Natal, Rio Grande Do Norte, Brazil. AeroLeads shows a matched LinkedIn profile for Daniel Felipe.
Daniel Felipe previously worked as Customer Success Mid Level - Enterprise at Blip and Customer Success Manager Mid Level at Superlógica Imobi. Daniel Felipe holds Master Of Business Administration - Mba, Gestão Estratégica De Negócios from Universidade Potiguar.
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> Who am II have over 4 years of national experience in Customer Success, Sales and Marketing project management. For 1 year, I held leadership positions and was responsible for operational and strategic results. I speak English at an advanced level.> What I know how to doNEGOTIATION: Active listening, negotiation and identification of revenue generation opportunities. I have experience on the front line with both sales and customer farming, where spin selling and the ability to resolve conflicts are differentiators.ACTIVE LISTENING: Focus on going beyond the obvious, identifying customers' spoken and unspoken pain points, with the ability to adapt to opportunities reported directly or indirectly.CONTINUOUS IMPROVEMENT: I built 3 customer success operations, and I have experience in mapping and improving processes in B2B and B2C companies, consulting and SAAS, with experience in PDCA and DMAIC.DEVELOPMENT OF KPIs: I have experience in developing business indicators such as conversion rates and sales funnel and customer success forecasts, such as cohort and healthscore, as well as creating and managing OKRs. I am skilled in creating dashboards and reports for senior management, as well as analyzing and identifying opportunities.HANDLING TOOLS: I have experience in both the onboarding stage and in using tools from different segments, such as CRMs (hubspot, ploomes, nectar), as well as data analysis (Power BI, Data Studio), and digital marketing (Google analytics, Facebook Ads, Google Ads, Semrush).AGILE MANAGEMENT: I have experience in managing agile projects, with frameworks such as Scrum, Kanban, and using tools such as Jira. I also have experience as a product owner, scrum master, and scrum team, managing ceremonies such as sprint planning, sprint review, daily scrum, etc.> Training in progressCS Specialist specialization from CS Academy, the most highly regarded specialization in Brazil.
Listed skills include Planejamento De Projetos, Ongoing, Empreendedorismo, Autocad, and 23 others.
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Belo Horizonte, Minas Gerais, Brasil
I manage an ongoing portfolio of 14 Enterprise Mid/High Touch clients in the Telecom, Healthcare and Television segments. My activities include:- Expanding the use of Blip, increasing the client's digital maturity;- Responsible for the strategic expansion of the product for the client;- Guiding the client by offering innovative Blip solutions that increase.
Londrina, Paraná, Brasil
- Responsible for a portfolio of B2B clients in the New Names phase (0 to 3 months after kickoff)- Kickoff and alignment of expectations- Identification and action on Upsells, Crossells and Downsells - Action to prevent churn- Periodic monitoring of clients after onboarding (adoption stage)- Analysis of client performance and health data - Identification.
São Paulo, Brasil
- Elaborar cronograma de atividades do projeto de implantação do sistema e validar com o cliente;- Definir processo de comunicação do cliente durante a etapa de implantação;- Realizar comunicação ativa com o cliente, durante a etapa de implantação do projeto, assim como nos períodos de provas;- Realizar levantamento das configurações e configurar o.
São Paulo, Brasil
- Estruturação e mapeamento da jornada do cliente para clientes do segmento do marketing digital;-Desenho, mapeamento e modelagem continua dos processos relacionados à jornada do cliente, como onboarding e ongoing(adoção e engajamento); - Desenvolvimento, acompanhamento e otimização dos indicadores chave de performance;- Criação, organização, alimentação e.
Natal, Rio Grande Do Norte, Brasil
Produção de conteúdo de inbound marketing para blogs empresariais adequados a SEO para segmentos como: - Alimentação;- Contabilidade;- Gestão;- Tecnologia;- Produção de eventos;- Marketing e Publicidade.
São Paulo, Brasil
- Realizar o onboarding de novos clientes na plataforma; - Acompanhar métricas dos clientes da sua carteira, procurando melhorar a satisfação e a experiência do cliente.- Compilar feedback sobre os serviços prestados, cobrindo gaps entre o cliente e a empresa.- Identificar oportunidades de upsell e crossell e elaborar planos de ação para atuar em tais.
Natal, Rio Grande Do Norte, Brasil
Responsável por gerir as atividades internas da empresa em 4 áreas:- Gestão estratégica: Responsável pela implementação e desdobramento do planejamento estratégico, bem como o acompanhamento e facilitação dos ritos relacionados as OKRs; - Gestão de pessoas: Responsável por gerenciar todos os processos relativos à gestão de pessoas, como recrutamento e.
Natal E Região, Brasil
- Performance in outbound marketing (active prospecting) making the first contact with pre-qualified leads using frameworks such as SPIN Selling, BANT and GPCTBA C&I for lead qualification in relation to ICPs and Personas; - Schedule visits to new customers, analyze their processes and understand their needs and propose the best solutions; - Maintenance of.
Natal
Consulting in projects in customized solutions in chemical engineering, food and environment such as process optimization, good manufacturing practices, labeling, datasheet, process mapping, shelf life and product development, among others, always developing action plans and actions. sometimes different realities of each customer, with customer dedication.
Natal
Assist the teams of the company regarding the preparation of documents, action plan for nonconformities, monitor the preparation, implementation and maintenance of quality documents, seeking the standardization and involvement of the entire team, coordinate the process of responses of external audits, Disseminate knowledge of the quality and management.
Natal E Região, Brasil
Business intelligence (BI), CRM collection, analysis, prequalification and monitoring, as well as information organization and sharing that support business management and sales funnel
Natal, Rio Grande Do Norte, Brasil
- Representante da empresa perante a federação, dentro do movimento empresa júnior;- Articulador de decisões estratégicas da rede;- Avaliação e aprovação de ritos de gestão da federação, como planejamento financeiro e eleição de diretoria executiva;- Ponto de contato da federação para com a empresa;
Natal, Rio Grande Do Norte, Brasil
- Representante da NuTEQ perante á federação RN Júnior em assuntos relacionados à gestão de pessoas;- Guardião e comunicador de todos os ritos relacionados à gestão de pessoas
Natal-RN
Technical support fellow at DIMAN-UFRN in the electrical maintenance sector contributing to AUTOCAD actions and office routines such as database and document feeding.
Quick answers generated from the profile data available on this page.
Daniel Felipe works for Blip.
Daniel Felipe is listed as Customer Success Enterprise | Key Acoount | Ongoing | Data Analytics at Blip.
Daniel Felipe is based in Natal, Rio Grande Do Norte, Brazil while working with Blip.
Daniel Felipe has worked for Blip, Superlógica Imobi, Evermart, Colina Tech, and Cubi Energia.
You can use AeroLeads to view verified contact signals for Daniel Felipe at Blip, including work email, phone, and LinkedIn data when available.
Daniel Felipe holds Master Of Business Administration - Mba, Gestão Estratégica De Negócios from Universidade Potiguar.
Daniel Felipe is listed with skills including Planejamento De Projetos, Ongoing, Empreendedorismo, Autocad, Ciclo Pdca, Melhoria De Processos, Microsoft Powerpoint, and 5S.
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