Daniel Fonseca Email & Phone Number

Mons, Walloon Region, Belgium

Brussels, Brussels Region, Belgium

• Compiled and organized critical data to facilitate comprehensive reporting on corporate Risk, Crisis, and Business Continuity Management, and seamlessly integrated this data into a specialized IT tool dedicated to enhancing data accessibility and analysis in these crucial domains. • Spearheaded the development of an impactful awareness-raising campaign, crafting engaging training modules, and concurrently played a pivotal role in developing and continually updating the Business Continuity (BC) Policy, ensuring its perpetual alignment with evolving organizational needs and industry standards. • Coordinated Crisis and Business Continuity Management in the European Parliament for a unified crisis response, and promoted Inter-institutional cooperation in Business Continuity for collaboration and best practice sharing among institutions.

Dublin, County Dublin, Ireland

As an Account Manager at BNP Paribas, I interacted with internal service partners across global operations and several clients (including – Institutions, Brokers, Hedge Funds, Mutual Funds, Wealth Management, etc.). Assuming this position meant being the first (and daily) entry point of contact for my portfolio of clients and acting as a trusted source in managing client expectations versus BNP Paribas delivery throughout the trade lifecycle for Local Custody activities.- Strategising and implementing ideas with a team of 6 people to increase the company’s management quality and performance in the German and French market regarding the daily queries. - Managing a client portfolio of 6+ financial institutions, including Danske Bank, ABN AMRO, Stifel and Mizuho Bank, and solving 100+ clients’ inquiries weekly through an internal CRM platform. - Controlling and advising 8+ major clients on the details of their daily activities connected to the trading market and gathering data to analyse and solve operational problems. - Reviewing P&L daily results with senior account managers to identify mistakes. - Provided clients with ad hoc reports as agreed and stayed abreast of industry/BNP products, rules, initiatives that could impact my portfolio of clients.

Porto, Portugal

- Analysed and monitored financial data of non-financial companies, including some of the biggest economic groups in Portugal, more precisely TAP, The Navigator Company, BA Glass and SECIL, which positively impacted the statistics published in 2021. - Updated financial data of 150+ companies into an integrated system and used Excel Macros to produce aggregate statistics of maximum quality and detail, increasing the volume of analysed transactions and macroeconomic trends. - Contacted 15+ C-level executives to correct imprecise financial information and strengthened the institutional relationships.

Organized the administrative tasks, set the annual goals and KPIs for 7+ departments and communicated with external stakeholders.

Porto, Portugal

- Represented management students' interests and concerns at the University's Pedagogical Council.- Engaged in multiple conversations with professors to address students concerns and how to tackle them.

Porto, Portugal

Diurna. is the first multidisciplinary journal at Universidade Católica Portuguesa.Beside the Editor's tasks, I also handled most of the journal's design.

Porto, Portugal

- Monitored and examined 4500+ social media interactions of a key sales account resorting to Buzzmonitor (integrated system).- Managed the Facebook and Instagram accounts of Herts Portugal developing customer relationships; increased the follower number by 200+ weekly.- Analysed 2 million+ data entries on Excel and SPSS provided by data specialists to generate interactive reports in Google Data Studio.

Managed 7 consulting projects while leading and motivating a team of 5 junior consultants.Increased the client portfolio by X% and the number of new members by 33%

Porto, Portugal

- Practised multiple direct sales techniques.- Developed the sales pitch of income interns.

Master'S Degree

Home School: UCD Michael Smurfit Graduate Business School Host School: Copenhagen Business School

Master Of Science - Ms, International Management (Cems), 3.95/4 | Summa Cum Laude

Activities and Societies: Thesis: "How does AI-Chatbots’ emoticon use influence customers’ social perceptions of chatbot competence.

Master Of Science - Ms, International Management (Host School 1º Term)

Activities and Societies: Language Course: Danish - Integrated SkillsMain Courses: Global Strategic Management - 12/12 (A) Big Data.

Cems Global Online Elective Course

Changes in Global Business: Impact of the BRIC Countries (Brazil, Russia, India, China) 5 ETCS

Erasmus: Bachelor Of Business Administration - Bba Administração E Negócios, 27/30

Main Courses: Fundamentals of Corporate Communication, Personal Selling, International Management, Management of Fashion Companies.

Licentiate Degree, Bussiness And Management

Project Week Ambassador in 2020/2021

Proficiency Level, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Ensino Secundário, Ciências Socioeconómicas, 18/20

Activities and Societies: Exame Nacional de Economia (19/20 Valores)