Oversee Security Operations, encompassing MDR operations, Cyber Threat Hunting, Phishing, and Vulnerability Prioritization. Lead efforts to protect information assets and technology infrastructure from cyber threats. Oversee the development and implementation of comprehensive security strategies, manage a team of security professionals, and ensure the organization maintains robust defenses. Direct the company's Intel and Operational Engineering teams, managing the Detection Engineering function and Global Response Team, consisting of 100-150 personnel.

Represented Bitdefender as a global spokesperson and industry expert, delivering keynotes and participating in panel discussions.Led Bitdefender Cyber Security Services, Global Enterprise Support, Professional Services teams, and Enterprise Customer Success, overseeing 200-300 personnel. Boosted average deal size by 5-10x, demonstrating exceptional strategic and sales acumen.Achieved a remarkable 469% increase in customer acquisition in 2022 through targeted marketing and sales initiatives., including a CISO summit to gather executive opinion, a proposal packet focused on team expertise, and presentations to key clientele including Dell.

Conceptualized, designed, and implemented a Managed Security operation to provide a managed Detect and Respond capability to Bitdefender's global customer base, surpassing performance expectations.Expanded bookings by ten times over five consecutive quarters, highlighting strong leadership and business development skills.Guided the service to become a finalist in the SC Awards for Best MDR, underscoring the industry impact and excellence.

Governed all aspects of service delivery for Managed Security, Compliance Assistance, Privacy and Data Protection, and Application Services, including Customer Success and Operational Engineering. Developed vision and leadership to coordinate all aspects of security operations, ensuring business alignment, effective governance, operational efficiency, and performance monitoring and measurement.Headed a leading hosting and cloud computing company with annual revenues exceeding $2.08 billion, achieving recognition as a BusinessWeek Top 100 Performing Technology Company.Superintended all Information Security operations, overseeing the service delivery of the global enterprise-wide security operation, developing security operations strategy, and managing associated support services for a team of 200-300 people.

Spearheaded the startup, development, and ongoing operations of a security services unit, overseeing extensive internal operations and external customer support across global platforms. Provided regular consultation on executive-level decisions.Continuous ImprovementDeveloped and executed a maturity, effectiveness, and resilience measurement model adopted by GES and VMware operations.Implemented a Security Technology Health Evaluation protocol, resulting in cost savings of $2M.Premeditated and executed the initial two phases of a pioneering enterprise wargaming project, setting industry standards.Operational & Service Delivery ExcellenceRationalized and enhanced global security operations by collaborating with corporate security governance groups.Achieved a 60% increase in productivity and revenue through integrating defensive infrastructure into operations engineering.Established an operations liaison function within the international office to enhance RMS operational effectiveness, EMEA sales efforts, and global customer experience.Team Leadership & DevelopmentProlonged team size from two to 175+ employees across three years, fostering seven new managers into leaders. Successfully coached and mentored an underperforming team member to achieve higher levels of contribution and productivity.Developed and enforced an inclusive 3-5 year, 5-tier, 3-generational-maturity-modeled plan across five diverse technical teams.Established and empowered a Privacy and Data Protection team to ensure compliance and protection of sensitive information.Sales & Customer SupportAdvised C-level executives on security strategy and posture, enhancing robust and healthy customer relationships.Functioned as subject matter expert (SME) throughout sales cycles for key customers and prospects.Represented the brand at prestigious cyber-security industry events, fostering global recognition.

Designed, implemented, coordinated and supervised the collection, analysis, and dissemination of nationally significant information across a network of 3 internationally deployed Operations Centers for a staff of 130 analysts and reporters.➢ Results: Successfully increased effective reporting 300% annually. Shared a sense of purpose while inspiring people to be their best. Provided advice based on situational expertise to motivate individuals and enhance their career development.➢ Results: Created a highly effective multi-service operational production team.Planned, organized, and implemented working practices, training procedures, and quality control standards for a new division.Collaborated with engineers, analysts, and managers with expertise in network data fusion, cyber security, intelligence analysis, and enterprise IT.Demonstrated integrity, credibility, and sincerity while serving as Overseas Liaison to multiple countries, including USA, resulting in improved international collaboration and efficiency.Played a critical role in securing networks/ telecommunications systems from hostile forces.Cultivated broad knowledge, staying current with information about the competition and global trends, in order to identify future intelligence collection opportunities.