• Currently contracted to Meta working across Facebook, Instagram and WhatsApp.• Maintain strong relationships with Account Managers through clear and effective communications.• Tasked with resolving and troubleshooting sensitive campaigns from high priority client’s including Liverpool Fc, Disney, PUMA and Pandora.• Strong organizational skills with the ability to prioritize levels of urgency within an assigned case load.• Effectively working with other parts of the business whilst maintaining and building relationships with these teams. • Completing Secondary Checks and approvals on other team members.

* Managed customer relations under high pressure situations. * Managed the Checkout procedure which involved the handling of money, Refunds and Voids. *Designed floor and till displays that would make the products more appealing to the eye.

* Managing Email Account which interacted with both consumers and business. * Took part in team meeting and contributed to ideas. * Delegate work to staff members and managed the workplace when needed. * 3 years retail experience in Mulch which helped build relationship with consumers which are still maintained.