▪ Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment▪ Collect requirements and validating information to support the implementation of the different projects within the Industrial Technology area including formulating and defining systems scope and objectives▪ Create detailed analysis of the technical setups and identify future use cases of the data gathered▪ Produce written documentation… Show more ▪ Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment▪ Collect requirements and validating information to support the implementation of the different projects within the Industrial Technology area including formulating and defining systems scope and objectives▪ Create detailed analysis of the technical setups and identify future use cases of the data gathered▪ Produce written documentation to support work done, report on findings and to present to stakeholders when necessary▪ Write user stories and after development ensure that the developed functionality fulfills the requirements▪ Communicate with internal colleagues to understand the needs of stakeholders▪ Use data to support findings Show less

▪ Gathering business requirements for development of automation solutions (WEB Applications, Robots, Database solutions) in close cooperation with Business Process Owners▪ Lead process candidate opportunity assessments for automation▪ Validating and evaluating business process candidates for automation▪ Organizing presentations for business users and taking responsibility for communication with stakeholders▪ Encouraging new business units for automation solutions▪ Explore… Show more ▪ Gathering business requirements for development of automation solutions (WEB Applications, Robots, Database solutions) in close cooperation with Business Process Owners▪ Lead process candidate opportunity assessments for automation▪ Validating and evaluating business process candidates for automation▪ Organizing presentations for business users and taking responsibility for communication with stakeholders▪ Encouraging new business units for automation solutions▪ Explore new technologies and solutions for BPA▪ Managing reporting services based on SQL Show less

▪ Lead process candidate opportunity assessments for automation in Claims Department▪ Validating and evaluating business process candidates for automation▪ Gathering business requirements for development of automation solutions in close cooperation with Business Process Owners▪ Defining and documenting quality monitoring process for the department▪ Working closely with local teams, employees and Lean Team to define and implement process optimizations

▪ Working closely with local teams, employees and Lean Team to define and implement process optimizations▪ Facilitating best practice sharing across employees, finding best solutions, implementing them across teams, cooperating closely with Process Specialists and Senior Claims Handlers▪ Defining, implementing and up-keeping knowledge management process in Claims Department▪ Defining and documenting quality monitoring process for the department▪ Leading or taking part in… Show more ▪ Working closely with local teams, employees and Lean Team to define and implement process optimizations▪ Facilitating best practice sharing across employees, finding best solutions, implementing them across teams, cooperating closely with Process Specialists and Senior Claims Handlers▪ Defining, implementing and up-keeping knowledge management process in Claims Department▪ Defining and documenting quality monitoring process for the department▪ Leading or taking part in implementing elements of visual management within Claims Department Show less

▪ Ensuring proper functioning of claims handling process within a given area, such as a country or type of claim (such as road claims, air and sea claims, contract logistics claims or equipment claims)▪ Proper and timely handling claims connected with incidents occured to cargo in transport▪ Enter data into the system and assuring that they are up to date▪ Obtaining recovery of costs from liable subcontractors▪ Ensuring professional customer service for both internal and… Show more ▪ Ensuring proper functioning of claims handling process within a given area, such as a country or type of claim (such as road claims, air and sea claims, contract logistics claims or equipment claims)▪ Proper and timely handling claims connected with incidents occured to cargo in transport▪ Enter data into the system and assuring that they are up to date▪ Obtaining recovery of costs from liable subcontractors▪ Ensuring professional customer service for both internal and external customers in terms of providing most important information during claims handling process▪ Following instructions and procedures Show less

▪ Answer inbound customer calls▪ Provide support to the customer within requested area▪ Advise customers on appropriate actions on the phone▪ Cooperate with upper levels of technical support and field service engineers▪ Check quality of service tickets in customer service applications

▪ Plan, organize, and execute logistics support activities such as maintenance planning, repair analysis, and test equipment recommendations▪ Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources▪ Develop and implement technical project management tools such as plans, schedules, and responsibility and compliance matrix

Responsible for the design and operation of production systems, including computer networks, tools and machinery.▪ Evaluate, recommend and implement alternative production methodologies to enhance efficiencies and drive innovation.▪ Work with equipment designers and manufacturing offers to streamline processes and ensure consistency throughout.