- Work with multiple teams across the organization to reduce high-risk integration failure points that may impact Salesforce customers. - Work with leaders across the organization to optimize automated systems to ensure high quality and developer productivity. - Lead designs to enhance service protection and maintain high levels of availability. - Publish communications and enablement content to highlight innovations and customer trust.- Mentor and coach engineers to succeed and grow.

- Managed a team of ten engineers and two managers to implement a new Continuous Integration pipeline using Jenkins and Kubernetes.- Managed a team of five engineers dedicated to building applications that promoted quality and engineering productivity. - Measured and presented customer-centric Key Performance Indicators to executive leadership per quarter.- Managed automation of OS security patching. - Developed and led a Quality Maturity Program across the Platform organization. This involved working with teams to identify and communicate risks and adopt new processes to mitigate them.- Developed engineering enablement content and facilitated training programs aimed to emphasize the role of trust, quality, and engineering best practices.

- Led the Test Automation Program for Social Studio Marketing Cloud products.- Managed a team of five engineers focusing on tooling to support quality engineering and developer productivity.- Developed a Behavioral Driven Development (BDD) testing framework using Java/Ruby and Cucumber.

- Implemented a manual and automated QA process to support Cinchcast's online properties.- Built an automation framework in Java utilizing Selenium WebDriver, Maven, and TestNG.- Built a behavioral driven framework using Ruby Cucumber.- Performed white-box and black-box testing of web and telephony applications.- Worked directly with the business, customer support, and engineering teams to triage and resolve product facing issues.- Worked closely with product and engineering teams to define necessary requirements and roadmaps for the testing effort needed for each release.

- Assisted in redesigning an automation framework in Java using WebDriver, PostgreSQL, and Sauce Labs.- Led the effort in maintaining all automated front end test cases on Gilt.com.- Integrated an automated mobile web testing framework for iOS using Java and Selenium WebDriver.- Directly worked with an offshore team to build manual test cases/plans, execute automation scripts, and collaborate on bug reports.- Led training of QA Engineers in properly scripting and debugging automation tests.- Assisted with creating performance and load-testing scenarios using SOASTA.

- Created a testing framework using Java and Selenium to automate front-end test scenarios.- Wrote unit tests using JUnit to validate the proper functionality of web service endpoints.- Used soapUI to manually test web service request and response behavior.- Executed back-end data validations using Microsoft SQL Server.- Wrote bug reports and collaborated with team members to correct product errors using HP Mercury Quality Center.- Presented on testing methodologies and project requirements to participating departments.

- Developed and maintained automated test cases using Java and Selenium.- Executed back-end validations using postgreSQL.- Collaborated with developers and market research department to test accuracy of analytical software (Omniture).

- Utilized Kaplan methodologies and strategies to prepare students for the math portion of the SAT exam. - Evaluated students’ performances regarding strengths and weaknesses in Mathematics.