Daniel Fowler Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Installation Support Technician - 2020 to 2021Network Technician II – Escalation Team - 2018 to 2020KEY ACHIEVEMENTS★ Lead threat investigation and risk mitigation efforts in response to network outages/attacks across customer sites, performing firmware testing and bug fixes in a lab environment, and troubleshooting.★ Perform both on-site and remote installations, configurations, and modifications of network equipment (including the Cisco ASA Firewall, Cisco and Brocade switches, and Ruckus/Nomadix/MikroTik products).★ Conduct detailed analysis and correlation of security incidents from multiple sources to identify system vulnerabilities and recommend appropriate corrective/risk mitigation measures. ★ Design, implement, and continuously improve network security architecture by developing and deploying best-in-class firewalls. ★ Prepare and deliver training classes and comprehensive training documentation to educate employees on equipment and enhance their troubleshooting skills. ★ Deliver 24/7 technical support and troubleshooting, including providing support during maintenance windows, responding to customer calls and dispatching technicians, and engaging external vendors on bug fixes as needed.

Wake Forest, Nc

KEY ACHIEVEMENTS★ Oversaw day-to-day administrative operations at various facilities while ensuring facility compliance with relevant safety and sanitation standards. ★ Taught swimming and water safety lessons, serving as a lifeguard (with American Red Cross-certified first aid/CPR certification).

Raleigh, North Carolina, United States

KEY ACHIEVEMENT★ Served in a sales and customer service/support role, including educating customers on products, processing credit, and selling warranties for products.

Raleigh-Durham, North Carolina Area

• Configuring a network with Cisco routers, switches and firewalls to make sure the network can communicate through certain protocols• Made programs in various languages with the ability to debug certain programs • Wrote emergency planes and disaster planning reports• Read and worked through a capture of data with Wireshark and additional programs• Evaluated a computer forensic case, restored data and found other evidence that would be useful to the case. Served as an expert witness on the case, including writing a formal report• Capstone project: secured a network with Snort. This included making the network and writing firewall rules. After the network was secured, partnered up and penetration tested the network using Kali Linux

Migrated computers from Windows XP to Windows 7 Enterprise for a global biological company and provided hypercare following the migration

Associate’S Degree, Information System Security

Undergraduate Coursework in Penetration Testing, Firewall Configuration, and Forensics and Security Analysis ★ Wake Technical Community.

Associate In Applied Science Business Administration, Business Administration And Management, General

Information Technology - A+ Certification Classes