Daniel Freda Email & Phone Number

Swanzey, Nh

Fitchburg, Massachusetts

As a Parts Manager, I control inventory stocking levels, manage payroll, sales, gross profit, purchase orders, 3 counter personnel, 3 drivers, and a shipper/receiver, hiring, firing and coaching and training all team members. I have been able to maintain inventory levels, while increasing the turn rates by identifying obsolete inventory and stocking higher turn items. When I took over the position, we were making $25,000 in gross profit and losing money( net). We are now generating $130,000 per month sales at a consistant $48,000 gross profit(38%) per month and netting $9000 in net profit per month

As the senior leader in store I am responsible for all facets of store operations in an integrated operating model(DIY, Commercial, PDQ, HUB).In my tenure I have managed the Brockton store and Hanover store simultaneously as General Manager , then lead the build out of our new Hyannis store and serving as the GM at that location. Since opening the Hyannis store November 18th, 2010 we have already hit the $35,000/week mark and obtained $1.4 million in our first calendar year open in a 7200 square foot box, beating target by $199,000.00 in just commercial business alone . Managing labor, payroll, Sales, target and shrink. Current shrink is at 0.62% of total sales

Since taking over this troubled store, I have been able to completely change the mindset and attitudes of all employees fostering a team environment and supplying the necessary training to develop the staff and provide them with the right tools to take care of the customer right, the first time. After identifying strengths and weaknesses, I have moved a few people around to compliment the appropriate business model. Since taking over the store, the DIY side of the business has grown 113% and the commercial side of the business has grown from $8,000.00/week to now averaging over $20,000.00 per week and soon to hit a new record of $30.000.00 just in commercial sales alone. This store is now doing 2.5 million a year and still growing, as well as winning some awards and incentives for performance. The Hyannis store is now the number one store in the region, not just the district, for both commercial and DIY sales. Customer service is number one.

When I first arrived accidents rates were approx. 1 every 2 weeks. Since I took over there were 0 accidents in my entire tenure. Customer service(secret Shopper reports) were at 68% average, during my tenure I was able to increase that to a 90% rating. Merchandising the store as a whole with annual sales at 4.5 million and manage complete store operations. Insure all receivables are unloaded, signed and stocked within 24 hours. Coordinate the movement of merchandise and displays for effective sell through. All paperwork is completed correctly and followed up with. Attend to customers needs via problem solving, rapid checkouts, product explanation, a clean store and an overall great shopping experience. Completion of payroll and commission sheets weekly. Hire, discipline, terminate and train all associates. Hold weekly stock meetings for training purposes for all stock associates. Balancing reports for daily business and appropriate bank deposits. Primary focus is to drive sales through product availability, well merchandised, signed and priced appropriately. Manage confidential documents, scheduling of associates, merchandise finishers and deliveries.

Managing 236 associates store wide and directly reporting associates of 76 with annual sales of 52 million. Reviewing records and reports to determine compliance with company and operational expectations. Count daily cash for bank deposits. Following loss prevention, risk control, and quality assurance procedures. Ensuring pricing and inventory integrity. Managing confidential information and documentation and as required by company policies and local, state and federal guidelines. Ensuring the development and success of all associates by providing adequate resources and recognition for performance. Maximize the sales and profitability of assigned areas of responsibility as well as the store as a whole through the efficient execution of keeping merchandise in stock, on shelves and priced appropriately. Manage inventory and shrinkage throughout the store. Managing the schedules and staffing of all associates and hourly supervisors. Provide a high level of merchandise in-stock always. Interview, hire, train, mentor, coach, and evaluate the performance of hourly associates and supervisors. Communicate with store manager and district manager for direction and assistance to support store policies, state, local and federal laws, maximize sales and decrease shrinkage.