I am an information technology professional, systems analyst, and infrastructure support specialist with over 14 years of experience.My education includes a degree in Systems Analysis and Development and a postgraduate degree in Software Engineering, reflecting my commitment to continuous improvement.I have extensive experience in user support, systems analysis, system documentation, IT infrastructure, and cloud, with knowledge in various technologies such as JavaScript, Shell Script, HTML, CSS, platforms like Grafana, Graylog, Azure, AKS, Kubernetes, Docker, VMware, on-premises, and operating systems like Linux and Windows. Additionally, I have knowledge in databases such as SQL, Oracle SQL, MongoDB, and PostgreSQL, and agile methodologies such as Scrum and ITIL. Certified Cloud Open Exam.Furthermore, I am specializing in design, focusing on UI and UX, and possess skills in web design and graphic design.Throughout my career, I have developed leadership, teamwork, and problem-solving skills, always seeking innovation and continuous improvement. I have a passion for innovations and expertise in creating manuals that empower internal teams and clients.I have effective communication, proactivity, the ability to adapt to new challenges, a holistic approach, creativity, and emotional intelligence.Although I do not speak English fluently yet, I am currently studying and improving my language skills.I am seeking new opportunities where I can use my experience to innovate and consistently deliver excellence.
Listed skills include Mysql, Sql Server Management Studio, Windows Server, Git, and 35 others.