-Comply with landlord-tenant laws and regulations (Americans with Disabilities Act, Fair Housing Act, NM Human Rights Act, NM Owner-Resident Relations Act) including annual recertification, case file audits, and property inspections.-Build relationships with residents, staff, and local partners to provide supportive services, foster community engagement, and strengthen communication channels.-Manage maintenance requests and collect, process, and deposit rent payments.

-Analyzed pending legislation, prepared a memorandum outlining potential funding opportunities for libraries, museums, and inter-agency collaboration.-Researched members of Congress and politically active issues, drafting position statements; providing guidance and preparing senior staff for productive meetings.-Conducted consistency checks for internal documents, procedures, and collaborative workspaces; troubleshooting data entry and ensuring complete content transfer.

- Implemented an accessible, plain language, automated document assemblytool for court-approved forms, furthering the statewide Justice for All initiative.- Collaboratively established forward-thinking protocols that support increasingly sophisticated capabilities as technology develops (e.g., master variables, pre-populating by case number).- Documented process for successful project transition, supplementing tutorials and learning materials with relevant examples, limitations, and… Show more - Implemented an accessible, plain language, automated document assemblytool for court-approved forms, furthering the statewide Justice for All initiative.- Collaboratively established forward-thinking protocols that support increasingly sophisticated capabilities as technology develops (e.g., master variables, pre-populating by case number).- Documented process for successful project transition, supplementing tutorials and learning materials with relevant examples, limitations, and feature development requests. Show less

- Provided individual technology assistance with research, graphic design, marketing, testing, education, employment, and finances, helping visitors access the equipment and resources needed to accomplish a wide variety of tasks. - Managed integrated library system (ILS) server, workstations, and all software, hardware, and equipment upgrades, coordinating with staff and vendors.- Built, designed, and managed Access to Memory (AtoM) server for Archival and Digital Collections… Show more - Provided individual technology assistance with research, graphic design, marketing, testing, education, employment, and finances, helping visitors access the equipment and resources needed to accomplish a wide variety of tasks. - Managed integrated library system (ILS) server, workstations, and all software, hardware, and equipment upgrades, coordinating with staff and vendors.- Built, designed, and managed Access to Memory (AtoM) server for Archival and Digital Collections, preserving cultural heritage and supporting local initiatives.- Generated ILS reports, providing equipment and material access statistics that impact collection development, equipment purchases, and staff training opportunities.- Identified and resolved systemic workflow issues impacting public and technical services, developing remedies and updating all relevant policies and procedures. - Assisted with special events, regular programming, graphic design, audio-visual setup and testing, and floating coverage as needed, staying flexible to organization needs. Show less

- Created and updated donor accounts, maintaining organized and accurate records. - Supported 40 resource development staff with event planning, data entry, database management, and other administrative tasks allowing them to allocate greater time toward building donor relationships and fundraising goal of 20 million dollars.- Bridged position between outgoing and incoming permanent staff, quickly learning position duties and training new hire to ensure seamless support.

- Provided full cycle research services, assisting with design, programming, testing, implementation, and analysis, ensuring accuracy and clarity of final data and reports.- Prepared regular and ad hoc queries and summaries focused on progress, timelines, and budget to meet needs of external stakeholders and management.- Supervised new staff, orienting them to culture and responsibilities, connecting them to resources, and reviewing project work before delivery to management.-… Show more - Provided full cycle research services, assisting with design, programming, testing, implementation, and analysis, ensuring accuracy and clarity of final data and reports.- Prepared regular and ad hoc queries and summaries focused on progress, timelines, and budget to meet needs of external stakeholders and management.- Supervised new staff, orienting them to culture and responsibilities, connecting them to resources, and reviewing project work before delivery to management.- Trained staff in best practices and assisted in quality assurance process, maintaining data integrity and providing learning opportunities that promoted success.- Prepared data for mail merges, coordinated printing with subcontractor, and completed other administrative tasks to meet project timelines. Show less

- Conducted focus groups, collaborated with essential staff, and designed sustainable, in-house program evaluation system that meaningfully and accurately addressed organization priorities, participant outcomes, and funder requirements.- Created instructional documents and provided training, ensuring continuing staff could easily update evaluation tools, retrieve data, and complete analysis tasks.- Improved user-interface of customer relationship management (CRM) database, simplifying… Show more - Conducted focus groups, collaborated with essential staff, and designed sustainable, in-house program evaluation system that meaningfully and accurately addressed organization priorities, participant outcomes, and funder requirements.- Created instructional documents and provided training, ensuring continuing staff could easily update evaluation tools, retrieve data, and complete analysis tasks.- Improved user-interface of customer relationship management (CRM) database, simplifying data entry process and increasing report accuracy. Show less

- Advised students during appointments and walk-in hours, helping them make informed choices, set manageable goals, and plan next steps.- Documented confidential case management notes, providing clear and organized communication to counseling staff for future appointments and follow-up.- Facilitated career exploration and job readiness workshops, tailoring information to group needs and engaging variety of audiences.- Collaborated with student services offices, academic programs… Show more - Advised students during appointments and walk-in hours, helping them make informed choices, set manageable goals, and plan next steps.- Documented confidential case management notes, providing clear and organized communication to counseling staff for future appointments and follow-up.- Facilitated career exploration and job readiness workshops, tailoring information to group needs and engaging variety of audiences.- Collaborated with student services offices, academic programs, and students organizations to increase student awareness/participation in events and services, focusing on students of color, LGBT students, student veterans, students with disabilities, students from migrant families, and first year/first generation students.- Front desk reception, including welcoming students, staff, faculty, and community members, scheduling appointments, providing campus-wide information and directions, referrals to campus and community resources available. Show less

- Provided front desk reception, answering questions or routing inquiries to community resources, quickly connecting visitors and callers to relevant information.- Collected payments, updated requirements for remediation, and scheduled case review appointments, increasing accuracy of timelines and correspondence.- Processed Freedom of Information Act (FOIA) requests, adhering to exemptions and redaction policies, preserving confidentiality of all protected items.- Organized… Show more - Provided front desk reception, answering questions or routing inquiries to community resources, quickly connecting visitors and callers to relevant information.- Collected payments, updated requirements for remediation, and scheduled case review appointments, increasing accuracy of timelines and correspondence.- Processed Freedom of Information Act (FOIA) requests, adhering to exemptions and redaction policies, preserving confidentiality of all protected items.- Organized thousands of case files, increasing accessibility of active cases by archiving inactive and closed files in compliance with federal guidelines and policies. Show less

- Encouraged problem solving, redirected attention, and provided developmentally appropriate examples, facilitating comprehension and increasing persistence. - Personalized approach and adapted strategies for over 40 students, building positive relationships while supporting student-defined goals for academic success. - Developed structured class routine, incorporating a check-in period to share any student challenges and successes, easing transitions and building community.-… Show more - Encouraged problem solving, redirected attention, and provided developmentally appropriate examples, facilitating comprehension and increasing persistence. - Personalized approach and adapted strategies for over 40 students, building positive relationships while supporting student-defined goals for academic success. - Developed structured class routine, incorporating a check-in period to share any student challenges and successes, easing transitions and building community.- Communicated with students, parents, and director, sustaining positive learning environment and increasing parent engagement. Show less