Derbyshire born and bred, film fanatic, keen xc runner and like to get things done! ... Having had an interest in technology from a young age it seemed the best way to approach that would be to become a bartender! Been lucky enough to have traveled to various places around the world, mixing many MANY drinks along the way I then took the more traditional course to technology and after various home studies, transitioned from the hospitality industry to IT in the early noughties… I still remember dial up… I gained a solid background in infrastructure, automation and networks during this time, however, have since gravitated to what this means and how it can benefit within the service management space, which is a key area of interest and focus for me. Coupled with my experiences meeting an eclectic mix of people along the way has provided me with a rounded view on how best customer experience and IT can come together to ensure that everyone has their respective needs met.Analytical, creative and always looking for a better way to do things and very happy to challenge the status quo – it’s an ever-changing, fast-moving world we live in so you can’t be anchored in the ‘ we’ve always done it this way ‘ mentality. At least that’s what I think…Still have the travel bug with a few places to tick off on my bucket list, so if you’re in some far flung exotic location and have travel expenses in your budget and perhaps digital transformation on your agenda, or just want to know what goes well with gin, I’d love to meet up 👍 otherwise, let’s get together virtually and have a chat sometime.