Daniel Gill Email and Phone Number

-Evaluate warranty claims that are submitted by homeowners and determine coverage based on company policies and procedures.-Communicate warranty decisions to homeowners and explain the reasoning behind the decision in a clean and concise manner.-Coordinate with internal and external stakeholders, including contractors, suppliers, and the warranty company, to ensure timely resolution of warranty requests.-Maintain up-to-date knowledge of warranty policies and procedures, and industry best practices to provide accurate and relevant information to homeowners. -Analyze warranty trends and make recommendations to improve the warranty program, reducing costs and improving customer satisfaction.

-Successfully managed and grew a portfolio of under-performing accounts, resulting in increases in sales and gross profit.-Focused on selling a diverse range of products including wire and cable, security, date communication, and automation products.-Achieved over $1 million in total sales and $230,000 in gross profit in first 9 months upon completion of training. -Negotiated favorable pricing with over 50 key distributors across the nation, increasing profitability and customer satisfaction.

-Project managed the entire sales pipeline for over 100 prospects at one time, ensuring a seamless customer experience from initial consultation to installation completion. -Managed a supply chain of over 600 unites per month on average, ensuring timely delivery of products and keeping track of all inventory. -Oversaw 35-40 installations per month, ensuring high quality installations. -Implemented processes and procedures to streamline operations, reducing costs and increasing efficiency. -Developed and maintained positive relationship with consumers, addressing and resolving any issues or concerns in a timely manner.

-Ensured compliance with company policies with all brokers, maintaining high standards and protecting the company's reputation. -Advised consumers on expiring rate lock-in periods and other time sensitive mortgage timelines, ensuring a smooth loan process. -Aided in training mortgage bankers on proper loan structure and submissions increasing loan approvals. -Reviewed banker documentation for accuracy, ensuring compliance with industry standards and regulation.

-Completed over 160 hours of regulation training to achieve certification in 12 different states. -Analyzed client financials to qualify them for multiple loan options. -Reviewed all loan options and long-term financial options. -Leveraged industry knowledge to advise and educate clients on the home-buying or refinance process. -Multi-tasked in a fast paced environment while consistently meeting and exceeding weekly team goals.