Daniel Glasser Email and Phone Number
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As a startup executive with over 10 years of experience in building teams, systems, and processes at early stage B2B SaaS companies, I also possess extensive proficiency in working with and deploying AI technology in the enterprise. My track record demonstrates an ability to drive cross-departmental initiatives, ensuring strategic alignment and delivering successful business outcomes.Throughout my career, I have been responsible for operational expansion into international markets, oversight of priority projects including M&A transition, data security, and AI implementation. I have played a crucial role in integrating cutting-edge AI solutions to optimize processes, reduce costs, and increase profitability. My executive positions at companies such as Neurala, Cxense, and Ramp have provided me with valuable experience in managing global strategic projects, technical sales, partner enablement, customer success, IT & data security, AI deployment, and company-wide KPIs and performance metrics.I am a strategic thinker and a proactive problem solver who takes a data-driven approach to decision making, leveraging AI to make informed, impactful decisions. Passionate about building high-performing teams and developing talent to drive growth and innovation, my skills include strategic planning, business process improvement, change management, and AI technology deployment.Outside of work, I'm an avid cyclist, enthusiastic puzzle solver (NYTimes Crossword streak of 2+ years!), and proud parent to a couple of feisty kids.I am excited to connect with other professionals in the industry, share ideas, and collaborate on new initiatives involving AI and emerging technologies.
Neurala
View- Website:
- neurala.com
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Svp Of OperationsNeurala Oct 2023 - PresentBoston, Massachusetts, UsReporting to the CEO with company-wide oversight of product management, customer success, and business operations.
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Board Member, Neurala EuropeNeurala May 2021 - PresentBoston, Massachusetts, UsBoard member for European subsidiary of Neurala with operational oversight of strategic execution, financial reporting and controls, HR, and legal and regulatory compliance.
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Vp Of Operations And Customer SuccessNeurala Jun 2022 - Nov 2023Boston, Massachusetts, UsReporting to COO with global responsibility for strategic projects, technical sales, partner enablement, AI deployments, customer success, IT & data security, and companywide KPIs and performance metrics. Directly manage solutions engineering, IT, project management, and customer success.- Implemented customer success and project management processes and performance tracking, resulting in 52% increase in project health. - Designed and developed KPIs and dashboard to track and report top executive priorities.- Created and ran channel partner onboarding program.- Operational responsibility for European subsidiary, including strategic execution, financial reporting and controls, HR, and legal and regulatory compliance.- Led successful deployment of Neurala AI technology on over 40 million smart devices, the company’s first roll-out at scale.
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Vp Of Client OperationsNeurala May 2018 - Jun 2022Boston, Massachusetts, Us
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Director Of Client OperationsNeurala Aug 2017 - May 2018Boston, Massachusetts, Us
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MemberOperators Guild Jan 2024 - PresentSan Francisco, California, Us -
MentorGrowthmentor Sep 2023 - PresentRio Rancho, New Mexico, UsGrowthMentor is a curated platform of invite-only startup and growth mentors who have proven experience in their fields. We provide 1:1 mentoring for entrepreneurs and professionals starting or growing their businesses.If you are interested in scheduling time with me to discuss operational or customer success challenges your startup is facing, take a look at my profile here: https://app.growthmentor.com/mentors/daniel-glasser -
Startup MentorFirst Round Fast Track Aug 2022 - PresentSan Francisco, Ca, Us -
Startup MentorNewchip Accelerator Dec 2022 - Aug 2023Austin, Tx, Us -
Vice President Customer SuccessCxense Jun 2016 - Aug 2017Amsterdam, NlReporting to General Manager of North American business, led Customer Success team of six people, directly responsible for retention, growth, and satisfaction of customer portfolio in USA, Mexico, and Canada.- Exceeded 2016 NRR goals by 35% and doubled account growth target for the year.- Implemented Customer Success dashboard in Salesforce to track key success metrics in North American region, then guided other regions to scale the dashboard globally.In addition to Customer Success responsibilities, led post-acquisition integration between Ramp and Cxense. Oversaw all HR, sales, customer success, business operations, and engineering transition work and coordinated efforts across internal teams and vendors. -
Senior Director, Customer SuccessCxense Oct 2015 - Jun 2016Amsterdam, Nl
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Director Of Customer SuccessRamp Jul 2014 - Oct 2015Boston, Ma, Us** Acquired by Cxense in October 2015 **Quickly rose from project manager to head of global Customer Success team, accountable for $6MM+ customer portfolio and directly responsible for upsells and renewals of $2MM+ book of business. - Reduced Time to Money by 26% by overhauling project management operations, leading to faster revenue recognition.- Increased task on-time performance by 15% with new tools for project planning and resource management.- Worked directly with top enterprise & media customers to understand business goals, define success criteria, and oversee integrations that exceeded expectations. -
Manager, Project ManagementRamp Nov 2012 - Jul 2014Boston, Ma, Us
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Client Services Project ManagerRamp Jun 2012 - Nov 2012Boston, Ma, Us
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Product ManagerCurrentchoice 2011 - 2012Member of 3-person management team at bootstrapped e-commerce startup. Launched marketplace platform to match consumers and retailers and guide purchasing decisions. -
Web Design & CreationFreelance 2006 - 2012Designed and built websites for businesses, political organizations and campaigns. Worked closely with clients to define site requirements. Created and revised mock-ups according to feedback. Built sites using HTML, PHP, CSS, and custom graphics on top of CRM platforms for ongoing management.
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Root Fellow, Finance & OperationsRoot Capital 2010 - 2010Cambridge, Ma, UsSpearheaded cross-departmental communication and information-gathering projects. Collaborated with senior management to prioritize initiatives and develop and implement solutions. Worked with staff at all stages to gain feedback and establish buy-in on all projects. » Created system to more accurately allocate costs by program area, facilitating greater managerial understanding of program expenses and efficiency. » Standardized organization-wide data collection process for quarterly performance report, saving staff time and expediting report assembly.» Created Excel platform to combine and report fundraising and budget figures by program, region, and initiative, allowing easier access and understanding by staff. -
Legislative Aide, Office Of Rep. Carl SciortinoCommonwealth Of Massachusetts 2006 - 2009Boston, Ma, UsServed as sole staffer for state legislator. Oversaw all office activities, including legislation, constituent services, and day-to-day management. » Led legislative effort: coordinated activities among legislative colleagues and external allies, took lead organizing committee testimony and informational briefings. Consulted with experts and advocates to draft and revise legislation.» Managed relationships within legislature and with external stakeholders and constituents. Served as spokesman and proxy for Representative in meetings and interactions with colleagues, advocates, press, and public at large.» Worked with federal, state, and local agencies to provide services to constituents in need of assistance. Monitored progress and ensured proper follow-up. -
AssociateConnection Strategies 2006 - 2006Consultant to multiple state-level political campaigns. Developed and managed client relationships, crafted detailed campaign strategies and plans, and coordinated efforts of candidates, campaign managers, and advocacy organizations for successful implementation. Created business systems and processes, including bookkeeping, polling operations, and management of workflow to ensure deliverable deadlines were met for all clients. » Managed business growth from founding to $185K in revenue in first year of operations.» Hired, trained, and supervised roster of contract phone bank workers. Created custom materials for more efficient data collection and analysis. » Worked with vendors to ensure on-time completion of materials for clients.
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Press SecretaryPat Jehlen For State Senate 2005 - 2005Began as volunteer for campaign during special election. Was quickly assigned additional duties, culminating in responsibility for press releases and media inquiries. Also oversaw voter contact programs, including absentee ballots, “dear friend” cards, and yard sign tracking and delivery.
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Film & Video EditorSelf 2003 - 2005Created programming, trailers, and sales reels for broadcast and sales use. Crafted media campaigns for domestic and foreign markets for clients such as Sony, Paramount and others. Spent 6 months as lead editor on weekly TLC documentary series Overhaulin'.
Daniel Glasser Skills
Daniel Glasser Education Details
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Questrom School Of Business, Boston UniversityMba -
New Leaders Council Institute
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Brandeis UniversityEnglish & American Literature
Frequently Asked Questions about Daniel Glasser
What company does Daniel Glasser work for?
Daniel Glasser works for Neurala
What is Daniel Glasser's role at the current company?
Daniel Glasser's current role is SVP @ Neurala AI 🧠 | Operations Exec 🎯 | Cross-Functional Leadership ⚡ | Startup Mentor & Advisor | Board Member | Crossword ✏️ & Cycling 🚴 Enthusiast (not at the same time).
What is Daniel Glasser's email address?
Daniel Glasser's email address is dg****@****ail.com
What is Daniel Glasser's direct phone number?
Daniel Glasser's direct phone number is +161767*****
What schools did Daniel Glasser attend?
Daniel Glasser attended Questrom School Of Business, Boston University, New Leaders Council Institute, Brandeis University.
What are some of Daniel Glasser's interests?
Daniel Glasser has interest in Civil Rights And Social Action, Politics, Environment, Poverty Alleviation, Science And Technology, Human Rights.
What skills is Daniel Glasser known for?
Daniel Glasser has skills like Cross Functional Team Leadership, Project Management, Product Management, Management, Program Management, Enterprise Software, Entrepreneurship, Product Development, Microsoft Excel, E Commerce, Business Development, Leadership.
Who are Daniel Glasser's colleagues?
Daniel Glasser's colleagues are Abdul Farazi, Kalina Bonofiglio, Robert Demellier, Adam Plumb, Santiago Olivera, Illia S., Yanis Robin.
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