Daniel Gluch holds a Dipl.-Ing. degree of the Univiersity of Applied Sciences in Friedberg, germany - as well as a certificate of apprenticeship as a Communications Electronics Professional from Deutsche Telekom. He has experience in the telecommunication industry since 1987. Because of his history in research and development departments as well as in Sales- and Services of leading vendors like Cisco, Telenorma/Bosch Telecom/Tenovis/Avaya, Ascom, he has kept good relationship and contacts to these companies. Especially in Early Adaptor Programs, Proof of Concepts and Pilot projects these relationships can be a huge value add. In his engagement for Cisco he finally was the Technical Lead of the Global Technology Advisory Group within Cisco and in this role he acted as the global interface of the global Sales Force and the product managment / development of the business unites for core call control, Telepresence Applications and endpoints. Daniel Gluch has been Chief Architect for Cisco in the Central European Collaboration Experience Team and responsible for many global Enterprise projects with more than 100 000 endpoints / users.Project experience from global Enterprise projects (extract):- Media-Saturn (Media-Markt / Saturn electronic retail stores): Lead-Architect for IP-Telephony/UC and Telepresence (120 000 endpoints/Users) in Europe.- Bayer (global chemistry and pharmacy company):Lead-Architect for IPT/UC (150 000 Phones/Users globally).- Daimler Lead-Architect for First Global High-Level-Concept, Design and first Implementation of Daimler US- Deutsche Bahn (german railway company):Lead-Architect for Deutsche Bahn´s IPT/UC platform for 120 000 endpoints/users.- SAP Lead Architect, Solution Engineering and POC Lead- Volkswagen / VW Lead Architect and technical project lead during RFP bid phase.- BASFLead Architect and technical project lead for the Collaboration Architecture Transformation (120 000 Users/endpoints - 2011-2019)
Gluch Communications
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Ceo And Managing Principal ConsultantGluch Communications Sep 2012 - PresentHösbachSince 1987, we have been transforming the communication of companies worldwide in a holistic and manufacturer-independent way with a focus on messaging, meeting (including video conferencing systems) and, above all, complex calling environments including peripherals such as contact centers and more.As Managing Director and Lead Principal Consultant of GLUCH Communications, Daniel personally conducts the holistic and independent analysis and strategy consulting. All collaboration architecture blueprints and transformation plans in global and highly complex projects are designed by Daniel himself. In his own R&D labs, Daniel develops market analyses and multi-vendor interoperability-, integration-, coexistence- and competitive studies, supports clients in tenders and conducts audits of manufacturers, service providers, and integrators.
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Chief Architect Collaboration Central EuropeCisco Systems Sep 2011 - Aug 2012Eschborn, Germany- Lead Architect , Technical Project Management, Consulting and Solution Engineering in presales, RFPs, proof of concepts / pilot projects, transition phases from presales to postsales, implementation and rollout phases for strategic large customers headquartered in Germany and Central Europe.Among others, he worked for the following customers:- Media-Saturn (IP telephony in 17 European countries for about 120 000 endpoints as well as multinational telepresence architecture). (2003-2009)- Bayer (global IP telephony and unified communications for approx. 150,000 endpoints). (2007-2009)- Daimler (Global IP telephony and unified communications high-level concept and first pilot implementation in USA). (2008)- Deutsche Bahn (IP telephony and unified communications forapprox. 120,000 endpoints- SAP (pilot project Unified Communications). (2011)- Volkswagen (RFP 2011-2012)- BASF (Global Collaboration Blueprint for approx. 150 000 endpoints, solution engineering, proof of concept, lead of architecture definition and transition phase for headquarters and Europe) (2011-2012).- Specification, solution definition and testing in various Cisco development projects to realize strategic functionalities for the European/German market.- Since end of 2011, Technical Director of the Global Technology Advisory Group for Infrastructure Call Control, with a team of about 40 experts worldwide the interface of sales to product management and development in the area of call control, telepresence and endpoints. -
Technical Solutions Architect For Global Transformational CustomersCisco Feb 2006 - Sep 2011Eschborn, Germany -
Systems Engineer - PresalesCisco Systems 2001 - 2006Eschborn, Germany -
CeoGluch Communications 2000 - 2001HösbachCEO, Consultant
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Software-Development-Engineer, Later Technical Project LeadBosch Telecom, Tenovis 1995 - 2000Frankfurt Am Main Und Umgebung, Deutschland- Bosch-Telecom GmbH (Später Tenovis, Jetzt Avaya)-> Projekt "New PABX-Software" als Entwicklungsingenieur:SW-Entwicklung innerhalb von ISDN-TK-Systemen und CTI-Systemen/Call-Center auf Basis CSTA.-> Projekt "Integral Communication Center"Projektleitung BetriebsversuchMesseeinführung des mittleren Call-Centers Integral Communication Center (ICC).- Als Projektleiter des Bosch-Telecom-Systemhauses-> Projekt "Customer-Care-Center" der ARAL-Mineralölvertriebsgesellschaft:Business-Call-Center: Call-FlowUnified-Messaging im Corporate-Network/Call-Center-NetworkIP-Konzept für Remote-Call-Center-Agenten im Corporate-Network.
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KommunikationselektronikerDeutsche Telecom Ag 1987 - 1991EschbornBerufausbildung
Daniel Gluch Skills
Daniel Gluch Education Details
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Elektrotechnik / Technische Informatik -
Deutsche Telekom, EschbornKommunikationslektroniker, Fachrichtung Telekommunikation
Frequently Asked Questions about Daniel Gluch
What company does Daniel Gluch work for?
Daniel Gluch works for Gluch Communications
What is Daniel Gluch's role at the current company?
Daniel Gluch's current role is CEO/Business Owner & Principal Consultant at GLUCH Communications.
What schools did Daniel Gluch attend?
Daniel Gluch attended Technische Hochschule Mittelhessen, Deutsche Telekom, Eschborn.
What skills is Daniel Gluch known for?
Daniel Gluch has skills like Unified Communications, Cisco Technologies, Pre Sales, Telepresence, Telephony, Avaya, Product Management, Routing, Network Architecture, Data Center, Ccie, Ccnp.
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