Daniel Go Email & Phone Number

Pyeongtaek-si, KR

USAG Camp Humphreys, South Korea

• Responds to and diagnoses problems through discussion with users.
• Provide diagnostic, research, isolation, and resolution.
• Typically resolves basic problems while refers more complex problems to intermediate and/or senior level.
• Consistently involve use of problem management database and help desk systems.

USAG Camp Humphreys, South Korea

• System Interconnect Fabrication Technician: fabricate all US Army C5ISR systems within applied standards including Soldering, Crimping, Terminal Blocks, & grooming.
• maintenance and repair activities, determining economic viability.
• Utilized variety of handheld and power tools for troubleshooting equipment and systems.
• Prepared reports and appropriate documentation for serviced equipment.
• Performed equipment diagnostics to recommend corrective actions for operational problems.
• Explained technical diagnoses and needed repairs to individuals in simple terminology.

Troka Yong-In, South Korea

• Create and manage users and workstations account during USACISA-P during CCPT exercise
• Customer support for over 100 US and ROK users without any incident
• Provide help with application service including VOIP and Soft-Phone.

USAG Camp Humphreys, South Korea

• Manage File server hardware and software, network file shares, and systems share.
• Manage over 1000 U.S. and ROK user accounts and workstations using active directory.
• Image, cloning the CENTRIX computer via SCCM, PXE or Clonezilla.

USAG Camp Humphreys, South Korea

• Team lead of more than 10 communications specialists, and network technicians who provide technical support to three (3) different organizations.
• Combined Operational VSAT Network system primary technician.
• Manage and configure Routers, Switches, Encryption/Decryption devices (TACLANES).
• Provide Satellite communication both voice and data to 3 different organizations over 1000 users including U.S. and Korean military personals during 7 different projects.

Rose Barracks, Germany

• Highly transportable and mobile satellite terminal (STT) primary technician.
• Configure, upgrade, and troubleshoot Router and Switches on Command Post Node(CPN) provides direct network access to users through Secure/Non-secure Internet Protocol Router.
• Provide satellite communication both voice and data to over 500 US and NATO forces around 5 different countries in Europe during 5 exercises.

66 Credit Hours

Education record