Daniel Golic Email & Phone Number

Belgrade, Serbia

Belgrade, Serbia

Responsible for coordinating delivery of outsourcing services to customers and building and maintaining close relationship with customers, while constantly outperforming agreed SLAs. Coordinating work processes between different departments: Service Desk, On-site support, accounting, procurement, etc.Proposing and developing services that can be delivered.

Serbia

Provides high-level technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Technical emphasis is on hardware capabilities, software requirements and systems integration. Makes technical and sales presentations to customer's technical staff and.

• Implementation of Microsoft Infrastructure Services. Main projects are implementation of Active Directory and Exchange Server infrastructure in enterprise environment – in progress
• One of the responsibilities is planning of SAN infrastructure for business continuity and disaster recovery – in progress

• Along with the Services Manager position, I also worked as a Company IT Manager. My main responsibilities as IT Manager were planning, implementation and maintenance of internal company infrastructure. Since Comtrade.

• Services manager:
• During this period I worked mainly on large projects which commonly included storage systems implementation. Mostly I worked with mid range storage systems from different vendors (EMC, HP, NetApp, Fujitsu-Siemens). I.

• Windows basic courses (Windows XP, Office XP)
• Microsoft certified courses (MCSE, MCSA)

Law

Education record