Daniel Gonzalez Email & Phone Number

Sacramento, California, United States

• As an Application Support Analyst I am the technical and business function liaison between the CEA and Participating Insurer (PI). The role of the Pl Application Support Analyst is to assure that the Pl has the tools.
• Administrating all CEA production applications and tools offered to PIs. (Diamond by Insuresoft, Service Now, AD Manager)
• Act as liaison between PI’s and various 3rd party software vendors to insure applications are functioning as intended and presenting enhancement requests when needed.
• Provide support, issue analysis, and incoming ticket triage for all CEA PIs.
• Create power point presentations and present current case statuses to PI’s and stakeholders on a monthlybasis.
• Insure daily XML data files are received and properly imported into MS SQL environments andvalidated.

Austin, Texas, United States

As a systems administrator at USA Compression, I’m responsible for ensuring our enterprise applications are working as intended by:Writing complex ad hoc SQL queries to support accounting on operations personnel.SSRS Report development.Working with operations personnel and accountants to create SSRS (SQL Server Reporting Services) reports needed to analyze.

Austin, Texas

As a Support Engineer Specialist I provide support for several hospitals all over the country by:Handling support request for VersaSuite’s comprehensive Electronic Health Record (EHR) system via phone, email, screen share, or onsite.Developing SQL scripts for importing clients patient demographics, medication history, and visit history from a new clients.

Rocklin, California, United States

As a Technical Operations Manager Technical Operations Manager, I supported the complex goals of data-driven projects by:Balancing the conflicting priorities of project manager, designer, communicator, and quality assurance analyst.Creating and optimizing SQL scripts, assessing technical risks, and creating solutions with technical problem solving. Project.

Carmichael, California, United States

As a Technology Specialist, I facilitated customer support for charter school affiliates by:Providing technical support both in person and over the phone.Fixing and maintaining computers distributed to students.Maintaining and developing a database to track over 6,000 computer systems and 10,000 student accounts.Making presentations to groups of students.

Education record

Education record