During this time, I have focused on developing my skills and knowledge in business analysis, AGILE methodologies, and relevant software tools such as JIRA, SQL, and Power Platform.• Completed various online courses and certifications related to business analysis, including courses on requirements gathering, process mapping, and data analysis• Studied AGILE methodologies to manage projects and improve team collaboration, including practical experience in sprint planning, backlog management, and daily stand-up meetings• Developed my data analysis skills by learning and practicing SQL queries, data modelling, and visualization techniques using tools like Microsoft Power BI and Tableau• Enrolled in accelerated BS to Masters in IT Management program with Western Governors University

Co-Developed and Engineered a patent-pending adaptive yoga & fitness prop system inspired by Legos. Yegos have all the strength and benefits of a wooden block with a fraction of the weight. • Leveraged SolidWorks to generate computer models to evaluate several prototypes• Developed & refined manufacturing process, including design and fabrication of specialized jogs for fast and accurate assembly with minimal defects• Conducted research on existing patents, competing products, and industry trends to refine product design and develop sales strategy• Collaborated with legal professionals to help write the draft patent application and refine the attorney-prepared document before submission to the patent office

I took a break from professional career to provide full-time care for mother and her animal rescue farm during her final years. Assumed responsibilities for the daily operations of the farm, which included feeding, medical care, and housing for more than 50 animals. Managed the adoption process to find new homes for the animals following the closure of the farm.

Responsible for the analysis, design, development, implementation, testing, support and documentation of solutions that enabled and improved upon the management of information and business processes• Acted as Product Owner for Executive Management Information System (EMIS) and Paperless Board, which reduced the time needed to bring proposals to the Board of Directors by as much as 80%• Facilitated cross-departmental communication to identify and document as-is business processes and translate requirements into Business & Functional Requirements documents and Process Flow Diagrams• Utilized SCRUM methodology to track product backlog, enhancing the team's ability to balance multiple projects and prioritize efforts for maximum impact• Employed SharePoint Designer, Power Automate (Flow), and Nintex to rapidly develop low-code digital workflows, streamlining operations, freeing up resources, ensuring accuracy, and improving accountability• Guided classroom training and one-on-one coaching sessions to educate & empower users; maximizing user adoption, and applied the lessons learned to improve future releases• Provided support for 3,000+ user SharePoint environment, and contributed to the design and content of FAQ’s, wikis, training material, and support documentation

• Developed and maintained applications, both new and existing, to enhance productivity and efficiency.• Provided comprehensive end user support for SharePoint environment, troubleshooting common errors and ensuring smooth operation.• Demonstrated creativity and innovation by creating proofs of concept for cutting-edge solutions.• Empowered power users through training sessions, imparting best practices for SharePoint site collections, lists, libraries, workflows, web parts, content types, and permissions.• Collaborated with cross-departmental teams to successfully migrate MOSS 2007 and SharePoint 2010 farms to SharePoint 2013, utilizing Metalogix tools.• Contributed to the development of custom SharePoint solutions and the creation of a company-wide Intranet, fostering effective collaboration and knowledge sharing.• Assisted business units in defining undocumented business processes, enabling the development of streamlined digital workflows using SharePoint Designer.• Leveraged Nintex Workflow to rapidly develop complex workflows, resulting in increased productivity and significant cost reductions.

Acted as the liaison between the community, contractors, and local officials for a quarter-million renovation project that affected over half of the neighborhood. • Maintained project schedules and timelines to ensure that all work was completed as agreed upon in the contract, ensuring that project goals were met within budget and scope• Coordinated with stakeholders to gather and document project requirements, including community needs, stakeholder expectations, and local building codes• Utilized analytical skills to identify and mitigate potential project risks and ensure that project outcomes aligned with stakeholder needs and expectations• Maintained effective communication with all stakeholders, serving as the single point of contact for communications between the community and the contractor, while ensuring that all stakeholders were informed of project progress and updates