Daniel Goss Email and Phone Number

Responsible for working with PaperCut’s Leadership, teams and Advisory Board to ensure operational excellence and execution of the company’s strategy by:-Supporting teams and other leaders to execute company strategy.-Mentorship of the founders, other leaders, and young emerging leaders. Support the continuous learning culture.-Own and manage risk, finding a balance between the current operations and future ambitions. -Help assess where enhancements to our systems and tools and can activate a better PaperCut.

I lead Operations for LiveTiles (ASX:LVT). We are a fast growing publicly listed global SaaS company specialising in intranets, apps and employee experience (EX). I am responsible for Sales, Account Mgmt, Marketing, Professional Services, Operations, CX, IT Systems, Acquisition Integration and Legal & Compliance (ISO27001).I collaborate with all the functions in the business to ensure we remain true to our strategic plan and go-to-market and deliver on our commitments to customers and partners.

I lead the Global Operations and Transformation Portfolio for LiveTiles (ASX:LVT). We are a fast growing publicly listed global SaaS company specialising in intranets, apps and employee experience (EX). I am responsible for Sales, Account Mgmt, Professional Services, Operations, CX, IT Systems, Acquisition Integration and Legal & Compliance (ISO27001).I collaborate with all the functions in the business to ensure we remain true to our strategic plan and go-to-market and deliver on our commitments to customers and partners.

Managing the global Customer Success Team and innovation portfolio for LiveTiles.

rhipe Solutions is a global leader in information management, specialising in business solutions that make companies more collaborative and efficient. As an award-winning Microsoft Gold Partner, rhipe Solutions implements world-class solutions in SharePoint, Office 365 and Azure and has a leading edge in design, UX and industry innovation. Consulting clients on how they can best leverage SharePoint for their business by focusing on real business outcomes and solutions with high user adoption.My role as VP of Solutions means I lead the global rhipe Solutions Team including Australia, USA, and SEA. As part of the rhipe Executive Team I am responsible for the Solutions Business including the global strategy, operations and P&L.-Implementing the global consulting strategy, driving internal behaviours an implementing change.-Financial management including full P&L, budget planning and reporting to The Board.-Developing new service offerings through the productising IP and entering new markets.-Managing and developing the global consulting team through mentoring and leadership in order to further mature consultants and the consulting practice. Oversee all sourcing and recruitment.-Managing the global project portfolio, quality deliverables and client satisfaction.-Speaking at Microsoft and partner events, seminars and industry events.-Providing business development managers with the necessary pre-sales support in order to drive sales.-Engaging with, and building strong client relationships during engagements and the customer life-cycle. Presenting to senior leadership and C-Level executives about industry trends, strategy and technology.-Sign off of RFQ’s, RFP’s, tenders and negotiating project deliverables and commercials.-Acting as business sponsor for projects with large tier one clients.

rhipe Solutions is a global leader in information management, specialising in business solutions that make companies more collaborative and efficient. As an award-winning Microsoft Gold Partner, rhipe Solutions implements world-class solutions in SharePoint and Office 365 and has a leading edge in design, UX and industry innovation. Consulting clients on how they can best leverage SharePoint for their business by focusing on real business outcomes and solutions with high user adoption and utility.My role as Head of Consulting (APAC) means I have full operational and strategic ownership for the practice including project delivery and quality, client engagement, staff development / mentoring and product / packaged services development.I have the following responsibilities:-Leading the APAC team of consultants and ensuring 3rd level quality deliverables.-Identifying opportunities to leverage existing IP and bring new products to market.-Speaking at industry events / conferences / seminars and support marketing initiatives throughout the practice.-Working with enterprise customers early in their information management journey to help them realise long term strategic goals and roadmaps.-Provide business development managers with the necessary pre-sales support in order to drive home sales (responding to tenders, RFPs and RFQs).-Engaging with, and building strong client and partner relationships while acting as a project sponsor during engagements and customer life-cycle.-Reporting on the consulting practice KPI's and driving internal behaviours and change.-Bring mentoring and leadership skills to the team in order to further mature consultants and the consulting practice.-Evolving and enhancing our project methodology and customer engagement methods.

As a Principal Consultant, I have the following responsibilities:-Provide business development managers with the necessary pre-sales support in order to drive home sales.-Engaging with, and building strong client relationships while acting as a primary contact during engagements and customer life-cycle.-Responsible for leading team(s) of consultants during Information Management projects and ensuring 3rd level quality deliverables.-Identified as a leader within the consulting team and business, a Principal Consultant is expected to bring mentoring and leadership skills to the team in order to further mature consultants and the consulting practice.

As a Senior Consultant I had the following responsibilities:-Provide expertise in the area of SharePoint, other Microsoft Technologies and partner products to nSynergy Clients.-Assist Business Development Managers with pre-sales activities where necessary.-Conduct workshops with clients to gathered detailed requirements and facilitate UAT (user acceptance testing) and other project related activities -Prepare project deliverables (eg. documentation) as required-Build, Configure and Customise SharePoint implementations as required -Develop Client Relationships through professionalism, meeting or exceeding expectations and through quality of work

SharePoint developmentVBA add-in developmentExcel modelling supportMS Office and Sharepoint training3rd line support

Sole charge of the Computeach Corporate Training Team, managing a team of trainers and delivering a range of tailored training solutions to corporate clients in the public, private and legal sectors. Head of development for technical manuals, classroom ILT (Instructor Led Training) and e-learning solutions.Responsible for:-Recruiting, training and managing a team of corporate trainers-Evaluating and purchasing of all courseware-Training needs analysis via paper and electronic methods-Designing, testing and delivery of all courseware and training-Analysing, building and implementing bespoke e-Learning solutions-Delivering 1-2-1, roll-outs, ILT and lectures-Consulting clients on off the shelf and bespoke training solutionsKey Achievements:-Development of an e-Learning application training users on an email management tool. Rolled out via company intranet and CD to 1300 users in the UK.-Developed a tailored BlackBerry training program for the UK’s largest public sector union.

Responsible for:-Recruiting, training and managing a team of eleven trainers-Delivery of all IT Training Modules in ILT classroom environment-Product development (creation of manuals, exercises, programmes)-Control qualification processingKey Achievements:-Travelled throughout UK delivering training for 1000 employees on desktop migration, Microsoft Office 2003 and Blackberry in three months-Developed internal systems to manage and allow faster processing of qualifications