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@truepill.com
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2 phones found area 347 and 212
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Daniel Graugnard is listed as Crafting unique digital experiences | Passion for solving customer issues at Elevance Health, based in New York, New York, United States. AeroLeads shows a work email signal at truepill.com, phone signal with area code 347, 212, and a matched LinkedIn profile for Daniel Graugnard.
Daniel Graugnard previously worked as Customer Service Representative at Elevance Health and Customer Support Engineer at Zeplin. Daniel Graugnard holds Bachelor Of Science - Bs, Computer Science from Skidmore College.
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AeroLeads found 1 current-domain work email signal for Daniel Graugnard. Compare company email patterns before reaching out.
The need to solve problems efficiently and creatively has been the drive toward my new career in supporting and mentoring others, and delivering exceptional customer service. I strive to empathize with my users and fulfill their needs through the technical skills and abilities I have developed to approach challenges creatively and confidently.
Listed skills include Journalism, Communication, Editing, Spanish, and 25 others.
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Indianapolis, Indiana, US
Responding to 50+ inquiries daily, including claims issues, billing questions, and policy clarifications, achieving a 97% customer satisfaction rate.Providing personalized support to customers, explaining policy details and coverage options, leading to a 15% increase in policy renewals year-over-year.Collaborating with the claims department to resolve.
San Francisco, CA, US
Participated in product testing and feedback sessions, providing insights for improvement initiatives to grow the user base.Restructured the peer review flow for the Support team by conducting user research, resulting in a 25% increase in peer feedback.Partnered with the engineering team to troubleshoot escalated technical issues, resulting in a 90%.
San Mateo, California, US
Designed and implemented a revamped Knowledge Base, increasing self-service resolution rates by 40%.Improved user engagement with surveys by 35% by enhancing widget accessibility according to WCAG 2.1 standards.Delivered exceptional customer support to B2B and B2C clients, resolving 50+ technical and account-related inquiries daily, maintaining a 98%.
Assisted in the creation of wireframes, prototypes, and mockups for client projects, incorporating best practices in UI/UX design.Contributed to the development of design systems and style guides to maintain consistency and scalability.Implemented frontend components using JavaScript and HTML/CSS, enhancing user interactions and visual appeal.
New York, NY, US
Conducted competitive analysis and heuristic evaluations to identify areas for improvement.Assisted senior designers in various UX/UI projects, gaining practical experience in design methodologies.Interviewed different departments of the magazine. Met with the financial and publishing departments to learn about the aspects of maintaining a.
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Daniel Graugnard works for Elevance Health.
Daniel Graugnard is listed as Crafting unique digital experiences | Passion for solving customer issues at Elevance Health.
AeroLeads has found 1 work email signal at @truepill.com for Daniel Graugnard at Elevance Health.
AeroLeads has found 2 phone signal(s) with area code 347, 212 for Daniel Graugnard at Elevance Health.
Daniel Graugnard is based in New York, New York, United States while working with Elevance Health.
Daniel Graugnard has worked for Elevance Health, Zeplin, Surveymonkey, Uinterview, Inc., and The Nation.
You can use AeroLeads to view verified contact signals for Daniel Graugnard at Elevance Health, including work email, phone, and LinkedIn data when available.
Daniel Graugnard holds Bachelor Of Science - Bs, Computer Science from Skidmore College.
Daniel Graugnard is listed with skills including Journalism, Communication, Editing, Spanish, Social Media, Social Networking, Interviews, and Copy Editing.
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