Technical Manager - EHR Transformation Program (Feb 2019)Technical Director - FL Region for Growth & Global Design Program (Nov 2022)- Hired and managed a team of Epic-certified direct reports on projects including:Epic Honor Roll, Custom Code Cleanup, New Epic Modules: Anesthesia, Beaker, Rover- Areas of oversight included infrastructure, environments, network, cybersecurity, end user devices - Created M&A Playbook of tools and process for implementing Epic for newly acquired organizations- Advised Cleveland Clinic London on net new Epic install

Managed tech budget and teams for enterprise (~75 locations) clinical and revenue big-bang Epic rollout - Started as Assistant Director, promoted to Director and Sr. Director - Established Epic Technical Team which grew to a dozen direct reports and several matrixed teams

Filled multiple roles, achieving numerous deliverables for a 17-hospital acute care implementation - Led a team for end user device (EUD) assessments and technical dress rehearsal (TDR) - Tracked hundreds of impacted third-party applications, managed cutover activities - Developed custom application for patient move tracking as part of a new building go-live

Facilitated infrastructure deployments for Epic EMR implementations, performed maintenance and installation of Epic client components, and provided third-tier support for technical issues.Installation, maintenance, and troubleshooting of Windows Server-based Epic client components including EPS, WebBLOB Service, BCA, and Hyperspace WebEnd user device assessment, recommendation, and roll-out for multiple Epic projects, including inpatient CPOE/ClinDoc, and several local and remote ambulatory sites.