Daniel Gruia Email & Phone Number

Ilfov County, Romania

Bucharest, Romania

Performing data analysis and forecasting of gas consumption, proving the quality of the data.Developing the BI centre of excellence. Gathering the requested knowledge and skills for BI and analytics. Developing an internal market for BI and analytics services.Project manager of gas consumption forecast system implementationDeveloped, as part of a team, a gas consumption forecast methodology.Developed data quality procedures and analysis for human – IT interaction.Developed reporting for exceptions reported by measurement equipment.Developed ETL stage for gas consumption forecast

Bucharest, Romania

Implementing IT Service Management, organizațional change management.Developing a business aligned IT strategy.Developing and implementing specific systems for gas transmission (nominalization, balancing etc.).Introducing new technologies (Power Query, telepresence) and concepts (i.e. IT internal sales).Reshaping the organization.Promoting IT Service Management towards business (removing "IT" from "IT Service Management" :) ).Promoting and implementing BPMN based Robot Process Automation

Bucharest

Working on the development of the Project Management Office.

Bucharest, Romania

Contract negotiation.Expert advice (ITIL).

Bucharest

Developed the IT service desk (organization, promotion and business processes).Saved several (hundreds of) milions EUR by organising the functional integration of the excises european system in Romania durig a contract fail of provision.Managed the evolution of the help-desk from servicing only the desktop related incidents towards a full service-desk, servicing incidents and service-requests, going up from 2 to 13 operators and still growing, with an actual volume of more than 20000 requests annually.The presentation of the service-desk (Romanian language) can be seen here: http://youtu.be/4XXkIkSIqV4Developing knowledge of risk management designing the risk evaluation framework for the IT department and redesigned the operational risk evaluation framework of the Fiscal Agency (to be approved).I also redesigned the IT significant change management procedure of the Fiscal Agency, establishing the change advisory board and process for the IT RFCs (to be approved).Other:Implementing service catalog, enterprise architecture, and BPMN into the whole organization through an ice-breaking project. Changing the whole organization from technology provision towards service provision.Implementing ITIL.Implementing BPMN.Developed and implemented Service-Desk and incident management procedures.Designed and implemented the IT risk analysis procedure and IT threat catalog.Designed and initiated the IT service catalog and Business service catalog.Initiating the service quality monitoring center .

Developing the proceses descriptions and business rules. Business analysis. Requirements gathering. IT Security.

As a strategy coordinator of the IT department worked on shifting the culture of the department from a technology orineted one towards a service oriented one, SLA based. This implies ITIL with a flavor of eTOM (marketing and sales - although internal - as required components of success).As an "illumination" component of organizational change management I continuously train people in "Business Process Management"Initiated the first country wide business benchmarking application (consolidating all companies ballance-sheets around standardised activities/CAEN). This should provide the investors a better information for their investment decision making.

Government Chief Information OfficerI created and run the first public institution in CEE with total business approach (eTOM structure, Marketing & Sales department, full client-oriented strategy and practice, strategy development based on SAS Institute maturity model)Totally innovative approach to public services.Brought from 57 to 125 employees, approx 3 M EUR OPEX/year, 20 M EUR cash

I created the first egov agency, one of very few public organizations (if not the only one in Europe) with an explicit marketing ans sales department towards other public institutions, having eTOM as a reference.I created part of the goverment IT strategy.

I created and deveoped a partnership with SAS Institute, one of the world leaders in analytical soluitons.I involved WGF in successful sales and implementation of SAS Demand Forecasting and SAS Risk Analysis and other SAS based applications, in Oil&Gas industry.

Cio, Chief Information Officer

Trained, by Nippon Telegraph and Telecom specialists

Executive Mba, General Management

MBA Final paper was an analysis and recommendations on the gaming business going from exclusive brick-and-mortar to online.

Engineer'S Degree, Hvac, Hydraulics, Electicity In Civil Engineering

Activities and Societies: AIMA - Good Music Lovers Association 1987 - Third place at project contest for the project: ”software simulation.