• Serve as Chief Human Resources Officer for College of over 1,000 permanent and temporary employees across 12 academic units offering 45 graduate and undergraduate degree programs. • Oversee all aspects of the faculty/staff employee life cycle including recruitment, hiring, employment contracts and renewals, promotions & tenure, performance evaluation & engagement, progressive discipline, separation and retirement, compensation, workforce planning, and employee relations.• Lead team of 4 HR professionals and 15 local HR administrators in the strategic planning and implementation of the College’s human resources processes and employee relations initiatives. • Created internal and cross-college HR staff teams for networking and resource development. • Interpret multiple employee handbooks and apply Federal and State HR policies & procedures to ensure the College’s compliance with HR protocols and relevant laws.• Lead special projects supporting the College’s vision for professionalism, civility, and engagement.• Member of leadership team for Mason’s faculty affairs initiatives related to the Collaborative on Academic Careers in Higher Education (COACHE) and Faculty Affairs Collaboration Tools (FACTs). • Appointed to President’s Taskforce on Anti-Racism & Inclusive Excellence (ARIE), University Policies & Procedures Committee.Key Competencies: Coaching Leadership Style, HR Strategy, HR operations, Shared Governance, Faculty Workload, Promotion & Tenure Guidelines and Process, Faculty Affairs, Ellucian Banner, Interfolio

Serve as consultant to over 500 customers annually including all levels of faculty and staff on employee relations matters including; performance standards and improvement, coaching for employee development, employee discipline and discharge, employee grievances and policy interpretation Develop and administer initiatives to improve employee satisfaction and facilitate workplace development in order to achieve a productive, fair and equitable work environmentFacilitate the resolution of workplace conflicts through collaborative processes, issue identification, strategic analysis, creative problem solving, and with compassion in order to improve departmental relationsManage more than 300 criminal and financial background checks per year for new hires and ad hoc requests Provide professional development training for faculty and staff in areas such as coaching and supervisory skillsParticipate in committees to support essential human resources functions including a threat assessment and response group and bullying, workplace violence and identity theft prevention committeesDevelop annual metrics on employee relations events and exit interview data to form strategic initiatives for organizational improvementAwarded the "Outstanding Achievement Award" for the development of Mason's Workplace Coaching Program

Worked with Section Council and Committee Chairs to develop educational resources and policiesDesigned systemic procedures, manuals, and resources for the Kingdom of Jordan Insurance Commission Created and maintained clearinghouse databases of contacts for court dispute resolution personnel and contacts from State and Local Bar Associations. Also created a case intake database for the Court ADR Program Advisors Technical Assistance Project

Provided dispute resolution consulting services to all levels of management, including Executive Directors and Training Directors of academic organizationsServed as mediator, facilitator and negotiation coach to parties in dispute to aid them in reaching a consensus through collaborative problem solving processesAssisted clients at all levels to manage change, build trust, increase self sufficiency and create a common visionDeveloped and implemented consensus building strategies to decrease construction project duration and cost

Worked with management to identify, analyze and address issues of public concern Developed consensus building strategies to decrease project duration and decrease project costsCoordinated communications and materials related to public meetings and project updatesPerformed statistical analysis of questionnaire results using SPSS and MS Access

Managed the development of court mediation programs, resulting in a 300% increase in referred casesServed as case manager for civil, complex, and family subject matter cases to more than 1,400 clients per yearServed as mediator, facilitator and/or negotiation coach to more than 250 parties in dispute Served as liaison between NVMS and clients, judges, attorneys, clerks, mediators, facilitators and apprenticesSupervised the maintenance of confidential documents and filesEnsured that all mediator practices complied with the standards set forth by the Virginia Supreme Court