Daniel Humphries Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

Altamonte Springs, Fl, Us

Westlake, Texas, Us

• Managed customer relations and customer service through daily communication & interaction.• Collaborated with purchasing and production to maintain levels of quality & on-hand inventory.• Overhauled the layout of operations to a lean model within the facility which lead to increased productivity, reduced waste, reduced throughput time, and overall decline in overhead expenses• Created a partnership with a local taxidermy shop in which both businesses refer customers to one another to seamlessly take care of customers entire post-hunt needs.• Oversaw daily operations from start to finish product. Trained and empowered employees to work efficiently and make effective decisions within the company’s processes and outside regulations.

• Built a revenue forecast model for a project introducing a new B2B segment offering booking management software, leveraging partners on our marketplace as the product’s first buyers. Resulted in the successful launch of the segment that generated 65% of company revenue in the following year.• Engaged in market research to identify 200+ suitable candidates for partnerships in our marketplace.• Evaluated the costs and benefits of the firm’s options for our business checking account resulting in the selection of an account that offered $25,000 in Amazon Web Services credit used in the development of our marketplace platform.

Mooresville, Nc, Us

• Greeted customers on the sales floor to help quickly solve their often complex or unfamiliar home improvement needs. Developed and used conflict resolution skills to provide customers with a positive experience leading to greater customer retention.• Aided in implementing Lowe’s crisis management plans by providing team training to incoming relief workers & quickly cross-trained into other departments to manage critical overflow in the aftermath of Hurricane Michael.• Performed Lowe’s annual inventory, confirming and updating the quantities of on hand stock on the sale’s floor overhead storage.