Daniel Hacikyan Email & Phone Number

Leading a team of 4 direct reports, ensuring achievement of 75% utilization targets and maintaining customer satisfaction (CSAT) scores above 90%.Managing and overseeing $1.7M in annual recurring revenue (ARR) from client engagements, driving growth and operational efficiency.

Oversaw $500K in annual recurring revenue (ARR) across multiple client engagements, achieving over 75% utilization targets and over 90% Customer Satisfaction CSAT scores.Directed high-priority client projects and effectively managed turnaround situations to reduce churn and improve engagement outcomes.Provided mentorship and training to associates.

Canada

Non-Profit Community Program that aims to create real, positive changes in our community.Check out our upcoming events to get involved!https://thebackyardmovement.ca/events

Ontario, Canada

2767 Brighton Rd, Oakville, ON L6H 6J4

• Developed full quotations for projects ranging from $10,000 to over $2,000,000 in value.
• Collaborated with +50 suppliers to source equipment.
• Communicated with client’s in the automotive, industrial, and food industries to understand business goals and independently design custom solutions.
• Represented Promation at project bid meetings.

2767 Brighton Rd, Oakville, ON L6H 6J4

• Worked with the Senior Applications Engineer to create 300+ custom designed quotations.
• Communicated and collaborated with many different departments, customers and suppliers.
• Developed conceptual designs by utilizing 2D and 3D CAD software.
• Built key resources for the sales team including sales lists, templates and pricing reference sheets.
• Ultimately, accelerated international sales growth and generated new business in new industries.

Ontario, Canada

• Provided deep dive analysis of key Product Categories with sales over $20M.
• Process +10,000 rows of data to identify and present key insights to executives to accelerate sales growth, increase profit, and expand market share.
• Utilized excel programming, pivot tables, designed dashboards, and created weekly/monthly decks.
• Assisted in the creation of a robust NPI process to identify high revenue SKUs.

1400 The Canadian Road, Oakville Ontario

• Worked on 35,000+ Ford and Lincoln vehicles on the dashboard line.
• Increased production through hard work to complete 68 vehicles in one hour.
• Secured dashboards into the frame and completed connections in the electrical wiring and ventilation from the dashboard.

5425 Maingate Drive, Mississauga, ON L4W 1R8

• Worked in a team to transport the client's belongings in a timely and efficient manner.
• Developed customer service and communication skills by servicing and interacting with the customer.

Bachelor’S Degree, Automotive And Vehicle Technology, Graduated "With Distinction"

Certificate, Business Management, Graduated "With Distinction"

Advanced Diploma, Mechanical Engineering Technology, Graduated "With Distinction"

High School Diploma