• Helping to keep important documentation accurate and updated• Documenting/Reporting test results and findings to TS (Test Service) Leads for further evaluation• Experience using a wide variety of Microsoft Windows products but not limited to Microsoft Visual Studio (VSO), and Windows Test Technologies (WTT)• Identifying relevant factors in bugs and Test Failures and outlying the cause

• Monitored security cameras to watch over customer, staff, and parking areas• Confronted shoplifters, recovered merchandise, and assisted enforcement in investigations • Assisted customers effectively by solving customer disputes• Created and maintained daily reports detailing result of the days earnings and issues