Daniel Havel Email & Phone Number

Emeryville, California, United States

• Training newly hired staff members in the communications department as part of the duties included in my promotional position as a Communications Training Officer (CTO).• Supervising & managing all staff members in both the communications department & property/evidence department as Acting Police Service Manager (PSM) during instances of absence from the command department.• Answering both emergency and non-emergency phone line calls received from the public, police agencies, court establishments, and other miscellaneous departments.• Dispatching police officers to calls for service within the city of Emeryville.• Multitasking during emergency-calls for service, radio-traffic, and police requests while accompanied by a partner dispatcher or solo (Only dispatcher on-duty.)• Processing sensitive documents and paper-work while operating with our department system.• Maintaining a professional composure and demeanor during high-stress emergency calls, officer-initiated events, or high-call frequencies.• Operating a wide variety of equipment including a dispatch-system, phone-line system, and map-coordinate screen.• Face-to-face communication with the public at the front entry contact of the police department during instances of absence from the records department.• Fulfilling Police-Records functions during instances of absence from the records department, including filing requests/releases for police reports, conducting vehicle releases, and completing dog licensing.• Investigative communication with reporting parties in order to obtain the most accurate and descriptive information to dispatch to officers to ensure the safest police response as possible for both our officers and the public.

Fairfield, California, United States

• Conducted thorough communicative interviews with cliental, both over the telephone and face to face, in order to develop constructive care plans to improve their quality of life• Administered various assessments with clients verbally, including the generalized anxiety disorder screening and the patient health questionnaire • Electronically developed and submitted numerous documentation consistent of care plans, progress notes, phone intakes, and mental health assessments• Maintained constant communication with clients in person and over the telephone in order to update progression within their cases and uphold safety

El Sobrante, California, United States

• Train & guide new incoming mental health counselor staff members as part of the duties included in my promotional position as a Senior Mental Health Counselor• Communicated verbal guidance, both educational and occupational direction, to a wide variety of student cliental• Provided crises counseling to a population of traumatized youth while remaining calm and collected to ensure a resolution to incidents • Submitted extensive mental health reports on a daily basis with detailed accounts of self performed counseling interventions typed by keyboard and completed electronically• Typed various incident reports detailing accounts of crises mediation and therapeutic counseling by keyboard for company documentation• Conducted family therapy sessions between cliental and guardians by vocal presentation• Communicate daily with staff members to give positive and or negative constructive feedback in addition to training new Mental Health Counselors

Santa Rosa, California, United States

• Daily communication and guidance with the at-risk youth of the community• Provided leadership in coordinating various programs to steer the youth away criminal and gang involvement• Offered opportunities for at-risk youth to further their education & career paths• Administered a notion of authority in order to maintain safety within the facility

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Criminal Justice/Law Enforcement Administration, 16

High School Diploma, General Studies, 12