Experience managing projects in complex environments with budgets of up to $1.5M USD. Manage projects simultaneously while maintaining quality and meeting customer expectations. Provide leadership & direction to the project team throughout projects life cycle.Proven record in achieving proper balance of projects triple constrains (scope, cost and schedule). A results-oriented, self-starter with highly developed problem-solving and decision making skills. Feasibility studies development intended to scope customer needs.

Surveillance and fixing circuits failures of AT&T, British Telecom and Private Lines with other carriers. Create and delete PDH and SDH circuits, involving equipment such as Martis of Tellabs and Raisecom.Development of a script intended to improve the efficiency in times for open reports, and provide a quick reference for the following priorities on open trouble tickets. Total ticket overdue performance was 50%. After script implementation was reduced to 22% Individual Customer Satisfaction index performance result was: 86% 4QFY10. Alestra´s baseline is 80%.

Technical support to customers for companies around the globe. Problem solving and diagnose through deep technical analysis in different areas, such V5 Interfaces. E1/T1 transport media, RF interference network, Vo IP, Oracle databases and WiMax.Key player in the analysis and deployment of the new software for Axtel base stations in order to avoid rebooting issues.Key player on the solution of wireless issues with Belize Telemedia in one of the most important site of the country and tuning up the manage server of the radio bases.