Daniel Headley Email & Phone Number

Ontario, California, Us

Ontario, California, Us

Ontario, California, Us

Build and maintain a team that can fully service the logistics needs of the 2,000 ton a day production of the Catawba paper millCreate and Implement strategies that increase efficiency and reduce freight costsCollaborate with major mill departments to reduce pain points for logistics and shippingDevelop yearly budgets and goalsAnalyze & monitor key shipping lanes and costs associatedCreate and manage load patterns and best practices for shipping departmentsEstablish both short and long term KPIs to track performanceManage inventory from both onsite and 3pl warehousesOversee on-sight truck shuttling and rail switching servicesLead rate negotiations and contracts with rail, truck, and intermodal carriersProvide feedback and management of production schedulingSubject matter expert for ERP system used by millImplement and manage a dedicated trucking fleetBuild and maintain boxcar fleet of 350 for regional useWork with IT departments to generate/Improve EDI interfaces with key systemsNurture employees and create a culture worth keeping

Ontario, California, Us

Kalamazoo, Mi, Us

Implement new sales plans and effective marketing strategies to position the organization competitively and meet/exceed territory objectives. Communicate with current and new customer accounts regarding a variety of topics including product updates, changes to product portfolio and educational programs. Identify the needs of new prospects and develop appropriate responses (written, telephone and face-to-face). Perform field calls for the account and assigned territory (including “on-call” and operating/emergency room consultation). Cross-sell additional products or manage new product introductions as they become available. Address any problems that arise on the account. Continue to support compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures. Work with sales management by coaching, training or mentoring Sales Associates as needed. Maintain training in sales skills and products. Remain current on industry, customer, and competitive trends. Participate and attend sales meetings and professional association meetings outside of regular business hours.

Atlanta, Georgia, Us

Supervised Customer Service and Production Planning within the Newberg Mill, including hiring, training, and managing department employees. Account manager for all Domestic customers, and the sales person for all off-grade paper production.• Effectively communicated issues to all department heads for complex customer issues• Maintained intricate customer score cards to analyze pros/cons of each customer• Managed all aspects of Domestic and Export customers• Oversaw Customer Service/Production Planning goals to ensure a high performance teamo 95% on time delivery, 96% production efficiency, Claim resolution within 30 days• Created and sanctioned Standard Operating Procedures for day-to-day use• Supervised a service team managing 1000 metric tons per day operation with 90 customers• Established, implemented, and verified pricing• Used advanced excel formulas to create/maintain/use a mill net forecast on weekly basis• Created strong connections with customers through excellent Customer Service • Presented weekly KPIs to Executives through analyzing and combining a plethora of data from multiple sources• Implemented a continuous improvement agenda to always push progression• Helped to create reports in Excel, Access, SQL to improve processes in customer service/scheduling departments• Used Maximo purchasing system to acquire any needed department items• Sold any and all off-grade paper to maintain low inventory levels• Visited customers monthly to solicit/repair relationships