Core member of an early-stage startup redefining how CEOs align objectives, engage teams, and predict performance. The SaaS is deployed throughout the enterprise and uses easy and fast data collection to provide performance insight across the organization.Senior Product Manager- Define, plan, and prioritize product development backlog.- Conduct market research; interview customers and prospects.- Led cross-functional teams in translating vision and concepts into product features.iOS Team Lead- Directed in-house and contract staff of designers and developers in building native iPad application using Cocoa, Objective-C, and Swift.- Responsible for adoption of design patterns from Apple's Human Interface Guide.- Guided design and implementation of REST API to support iOS application.Lead Developer- Responsible for all major technical aspects of the early life of the product, including design, implementation, operations, and support.- Drove product vision from idea to MVP as both software architect and product champion.- Recognized for SDLC processes that prioritized quality, stability, and operations while delivering high-value features.

Developer on a small team building Crushpath’s core product, a SaaS application for generating, tracking, and managing sales leads and deals. Crushpath used activity streams to reflect content regarding the customer’s sales pipeline.- Integrated deal tracking with Salesforce.com to leverage reporting and dashboard services.- Coordinated project scheduling with front-end designer/developers across numerous high-priority features.- Rapid prototyping of “Pitch Site” feature, allowing customers to build their own marketing websites for generating leads that are managed in the core application.

Design and develop software for PeopleAdmin’s HRM suite. The application helps higher-ed manage personnel from requisition through performance appraisal.- Led agile focus on scope and frequent delivery for new Performance Management module.- Mentored engineering, operations, and product team members.- Pivotal in adopting agile process that improved quality and velocity.

Senior team member responsible for Crossroads' flagship virtual tape server product, SPHiNX, an enterprise-class replacement appliance for automated tape libraries. The product functions as a drop-in device on fiber channel and SCSI storage-area networks.- Prioritize features, updates, and break-fix work for contract and remote developers.- Replace complex PHP, Perl, and bash scripts with an elegant and integrated user interface provided via Ruby on Rails and C bindings integrated management web console using Ruby on Rails and C bindings.

Development team manager of “Works Payment Manager”, a commercial credit card management and reporting application. The system supports reporting and reconciliation of $15+ billion in annual transaction volume for Bank of America’s large commercial card clients.- Managed 12 person engineering team, including re-staffing 5 existing requisitions.- Responsible for maintaining multiple high-profile commercial credit card applications.- Coordinate SDLC across product, engineering, verification, and operations.- Oversee compliance activities such as SAS70 and PCI audits, disaster recovery testing, and application lifecycle management.- Migrated 1600+ customers from the bank’s legacy card management platform.- Triage customer-reported issues to catalog, prioritize, and scope their impact.- Led team in design and development of complex, customer-facing enterprise software.

Graphic design and print brokering for business collateral and promotional products.

Project manager and developer for customer management, billing, provisioning, and reporting systems built using ASP and MS SQLServer.- Worked across teams to design synchronizing system for billing, email, authentication and other accounts.- Design and develop analytics to track customer demographics and revenue.

Internet application and systems consultant. Assisted a major oil and gas firm in the design and implementation of their intranet, including system design and change management workflow.- Designed and built intranet system to eliminate paperwork for vacation scheduling, help-desk ticketing, and other business functions.- Documented SDLC for in-house intranet development team.

Developed Cold Fusion applications for customer tracking and management used by call center sales and support staff.- Redesigned customer tracking database and maintenance application.- Worked closely with CSRs and managers to define system behavior and just-in-time data needs.- Developed ticket-tracking system that improved call center case management.