Daniel Hedrick Email & Phone Number

Monument, CO, US

Austin, Texas, US

Austin, Texas, US

Core member of an early-stage startup redefining how CEOs align objectives, engage teams, and predict performance. The SaaS is deployed throughout the enterprise and uses easy and fast data collection to provide performance insight across the organization.Senior Product Manager- Define, plan, and prioritize product development backlog.- Conduct market.

San Francisco, CA, US

Developer on a small team building Crushpath’s core product, a SaaS application for generating, tracking, and managing sales leads and deals. Crushpath used activity streams to reflect content regarding the customer’s sales pipeline.- Integrated deal tracking with Salesforce.com to leverage reporting and dashboard services.- Coordinated project scheduling.

Folsom, California, US

Design and develop software for PeopleAdmin’s HRM suite. The application helps higher-ed manage personnel from requisition through performance appraisal.- Led agile focus on scope and frequent delivery for new Performance Management module.- Mentored engineering, operations, and product team members.- Pivotal in adopting agile process that improved quality.

Austin, Texas, US

Senior team member responsible for Crossroads' flagship virtual tape server product, SPHiNX, an enterprise-class replacement appliance for automated tape libraries. The product functions as a drop-in device on fiber channel and SCSI storage-area networks.- Prioritize features, updates, and break-fix work for contract and remote developers.- Replace complex.

Charlotte, NC, US

Development team manager of “Works Payment Manager”, a commercial credit card management and reporting application. The system supports reporting and reconciliation of $15+ billion in annual transaction volume for Bank of America’s large commercial card clients.- Managed 12 person engineering team, including re-staffing 5 existing requisitions..

Graphic design and print brokering for business collateral and promotional products.

Project manager and developer for customer management, billing, provisioning, and reporting systems built using ASP and MS SQLServer.- Worked across teams to design synchronizing system for billing, email, authentication and other accounts.- Design and develop analytics to track customer demographics and revenue.

Internet application and systems consultant. Assisted a major oil and gas firm in the design and implementation of their intranet, including system design and change management workflow.- Designed and built intranet system to eliminate paperwork for vacation scheduling, help-desk ticketing, and other business functions.- Documented SDLC for in-house.

Developed Cold Fusion applications for customer tracking and management used by call center sales and support staff.- Redesigned customer tracking database and maintenance application.- Worked closely with CSRs and managers to define system behavior and just-in-time data needs.- Developed ticket-tracking system that improved call center case management.

Master’S Degree, Management And Leadership

Environmental Design, Architecture And Graphic Arts

Physics