Daniel Hernandez Email & Phone Number

Santa Barbara, Ca, Us

Santa Barbara, California, United States

-Ensure a high level of delivery in accordance with the banks Client Service Standards-Process deposits, withdrawals, check cashing, and other bank transactions-Balance and maintain cash drawer in accordance with branch performance standards-Perform account maintenance in accordance with established bank policies-Uncover cross-sell opportunities internally and with partners through needs-based conversations

Santa Barbara, California, United States

-Manage curating unique wine lists to meet customers’ tastes to ensure customer satisfaction, resulting in customer retention and an increase of sales numbers-Focus on customer experience and satisfaction to ensure a long-term relationship with customer-Co-manage customer payment transactions in several forms of payment, such as cash and credit, while reconciling the register to ensure accuracy-Ensure compliance of company marketing and customer engagement policies to foster strong… Show more -Manage curating unique wine lists to meet customers’ tastes to ensure customer satisfaction, resulting in customer retention and an increase of sales numbers-Focus on customer experience and satisfaction to ensure a long-term relationship with customer-Co-manage customer payment transactions in several forms of payment, such as cash and credit, while reconciling the register to ensure accuracy-Ensure compliance of company marketing and customer engagement policies to foster strong relationships with new and existing customers, including in person, telephonic, and in promotional emails Show less

United States

-Primary point of contact between the distribution center and customer experience center-Analyzed customer data to provide measurable management including monthly, quarterly, and annual reviews to accurately forecast growth-Processed incoming purchase orders, tracked backorders when scheduled, followed up on open invoices, and issued credits when needed-Initiated and followed up on production runs that would meet future inventory demands contingent on available warehouse space and… Show more -Primary point of contact between the distribution center and customer experience center-Analyzed customer data to provide measurable management including monthly, quarterly, and annual reviews to accurately forecast growth-Processed incoming purchase orders, tracked backorders when scheduled, followed up on open invoices, and issued credits when needed-Initiated and followed up on production runs that would meet future inventory demands contingent on available warehouse space and discontinuation of certain SKUs-Properly handled all dealers’ requests, problems or special situations relating to product’s performance Show less

United States

Working as a Customer Success Associate helping with international distribution, domestic distribution, wholesale distribution, inventory management and customer service.

Santa Barbara, California

-Prepare alcoholic beverages according to company guidelines ensuring the decrease in loss while maximizing profits.-Ensure customer satisfaction by providing and maintaining drinks and food stocked and available for customer use or purchase.-Knowledgeable of alternative recipes to both recommend and provide to customers, while also ensuring that customer’s unique dietary needs or wants are addressed, increasing both customer retention and sales numbers.-Maintain a fully stocked… Show more -Prepare alcoholic beverages according to company guidelines ensuring the decrease in loss while maximizing profits.-Ensure customer satisfaction by providing and maintaining drinks and food stocked and available for customer use or purchase.-Knowledgeable of alternative recipes to both recommend and provide to customers, while also ensuring that customer’s unique dietary needs or wants are addressed, increasing both customer retention and sales numbers.-Maintain a fully stocked station with details and plans already made to ensure there is no shortage of inventory and supplies. Show less

Santa Barbara, California, United States

Was General Manager for two months while the General Manager was out on leave. Duties included: -Overseeing daily operations of the deli.-Making schedules for all employees for front of the house.-Ordering inventory from food vendors.-Discipline employees when necessary.-Communicating with the owners about everyday operations. -Resolving any issues related to both staff and customers.-Issuing refunds to customers when necessary. -Assigned and coordinating… Show more Was General Manager for two months while the General Manager was out on leave. Duties included: -Overseeing daily operations of the deli.-Making schedules for all employees for front of the house.-Ordering inventory from food vendors.-Discipline employees when necessary.-Communicating with the owners about everyday operations. -Resolving any issues related to both staff and customers.-Issuing refunds to customers when necessary. -Assigned and coordinating employees for the day.-Working closely with owners to make sure standards set are maintained.-Supervising employees for the work day. -Opening weekdays and setting up the store for the day.-In charge of passing out employee paychecks when they arrive.-Overseeing breaks throughout the day.-Training new cashiers as well as cross training.-Oversee daily cleaning and making sure it is executed as instructed. Show less

University Of California Santa Barbara, California, United States

-Supervising employees during the day.-Ordering inventory for the day.-Making sure there is sufficient inventory for the day and everything is sufficiently stocked.-Organizing catering orders for the daily deliveries as well as pick up.-Training new cashiers and cross training.-Overseeing breaks throughout the day.-Working closely with the kitchen to maintain standards.-Resolve issues related to both staff and customers. -Provide assistance in the event of an… Show more -Supervising employees during the day.-Ordering inventory for the day.-Making sure there is sufficient inventory for the day and everything is sufficiently stocked.-Organizing catering orders for the daily deliveries as well as pick up.-Training new cashiers and cross training.-Overseeing breaks throughout the day.-Working closely with the kitchen to maintain standards.-Resolve issues related to both staff and customers. -Provide assistance in the event of an employee being absent.-Assigned and coordinated work of employees.-Inspected kitchen and dining areas.-Filling in for General Manager when needed.-Running food for customers-Making espresso drinks -Restocking inventory-Inventory management-Maintaining flow of work during peak hours-Taking phone and online orders-Filling in wherever needed throughout the day-Taking catering orders-Focus on customer service and customer satisfaction acurately as well as quickly Show less

Santa Barbara County, California, United States

-Supervising employees during the day-Training new cashiers and cross training-Making espresso drinks -Restocking inventory-Inventory management-Maintaining flow of work during peak hours-Taking phone and online orders-Filling in wherever needed throughout the day-Taking catering orders-Focus on customer service and customer satisfaction acurately as well as quickly

Santa Barbara, California, United States

-Making espresso drinks -Restocking inventory-Inventory management-Maintaining flow of work during peak hours-Taking phone and online orders-Filling in wherever needed throughout the day-Taking catering orders-Focus on customer service and customer satisfaction acurately as well as quickly

Bachelor Of Science - Bs, Business/Commerce, General

Business Administration And Management, General

High School Diploma

Activities and Societies: Track and Field Athlete/Student coach