Daniel Heroux, Ing., P.Eng Email & Phone Number

Toronto, On, Ca

Leading the global Enterprise Resource Planning (ERP) security operations and authorizations team, focusing on both legacy ERP systems and implementations and operations of SAP S/4HANA, across both Pharmaceutical and Diagnostics divisions as well as Group Functions.• Global Leadership: Overseeing, managing a diverse team of 60+ individuals in the Security Operations and Authorization space, including 14 internal employees and 48 external contractors across 7 countries spanning North America, European, and Asia-Pacific. Serving as ERP SecOps & Auth lead across Informatics for all Chapters in a global capacity, as well as site lead for all Security, Quality, and Compliance for all Canada in a local one; an active member across both leadership teams (LT), fostering collaboration, driving organizational success, and partner in local and global recruitment process in acquiring and fostering 'best talent'• Strategy: Driving collaboration and measurable results with key stakeholders across multiple time zones, cultures, and motivations for metric-based success across Informatics, including IT for Finance, HR, Legal, Commercial, Pharma Development, and Technical Operations through membership in multiple leadership teams, the ERP Operations Workforce Council, and escalated project support • Project Impacts: Leading team responsible for the development of automation solutions for Governance, Risk, and Compliance (GRC), Internal Control over Financial Reporting (ICFR) site audits, enhancing audit record preparation, resource planning, and predictive analytics.

Senior IT leadership position as Product Line Lead / Network Head responsible for development and execution of the Data & Digitalization strategy, as well as the Data & Analytics Chapter for Technical Operations. • Global Leadership: Managing a high-performing team of 11 professionals in the Data & Digitalization space, including Product Managers and indirectly Information Architects through the Data & Analytics Chapter for technical operations. Members located across 5 countries spanning North America, European, and Asia-Pacific• Strategy: Led the development and implementation of a comprehensive Data & Digitalization strategy for Technical Operations, focusing on IT pharmaceutical product development, product innovation, drug product and drug substance manufacturing, quality assurance/quality control, regulatory affairs, and supply chain management. Effectively managed stakeholder relationships, securing executive buy-in and facilitating collaboration across PT business units and Informatics to enhance data harmonization, data integration, and accessibility in data analytics towards measurable operational improvements• Project Impacts: Directed multiple strategic initiatives, including lead on comprehensive data and technology assessments, multi-cloud strategic roadmap steering committee (AWS, GCP), data driven value-stream mapping; example in the EOL transition of Make Assess Release (MAR) manufacturing reporting to a cloud environment, resulting in cost savings of 2.1M CHF while navigating complex regulatory compliance landscapes across multiple jurisdictions in the data space (Swiss, U.S., Canadian, Malaysian, French, German). Championed the adoption of FAIR (Findable, Accessible, Interoperable, Reusable) data principles through steering committees, lighthouse projects, and pilots to driving measurable business impacts and enhancing data usability across the Pharma organization globally

Toronto, Canada Area

Founded boutique information-security consulting company, with target market of professional small businesses for a more tailored solution. Designed and executed full 360 degree security risk-assessments across 3 core areas:• Digital: malware defence, boundary defence, patching strategy, ports, audit logs, admin management• Physical: access control, loss prevention, network infrastructure, fire/flood/failure, inventory of devices• Social engineering: staff assessment, honey pots, incident response, browsing strategy, employee offboardingAssessing vulnerabilities, testing assumptions, viewing alternate options for attack, exposing limitations, and security risks for client organizations across multiple attack vectors --and proposing cost-effective controls within a specified risk tolerance level. Managed a team of contracted white-hat hackers, site inspectors, social engineering trainers.

Toronto, Canada Area

Head of IT for the company, reporting into the President. Responsible for strategically planning, implementing, and maintaining processes and systems across all 28-sites of the organization across the country. Initiated strategic roadmaps and project planning for:• Audit & Compliance: Led and successfully defended IT 2019 Sarbanes-Oxley Act (SOX) compliance audit• Automation: Instituted automation in financial reporting / evidence gathering for audits, as well as a an accounts payable Merchandise Invoice Automation MIAbot to both reduce time and errors• Cloud migration: Implementation of additional redundancy ERP, CRM servers solutions on AWS cloud instances, including cost/benefit analysis, downtime business impact, risk and liability. • Data & Analytics: Legacy warehouse scanner gun upgrades across sites to include detailed inventory tracking, worker time efficiency opportunities, customer-centric order updates, safety improvements. Led and coached a team of 7 direct reports that support all aspects of information technology comprised of:• Full-stack software developers: ERP, CRM, 3rd party integrations, automation bots• Network specialists: infrastructure across all sites, warehouse inventory scanners, procurement• UI / UX front end developers: eCommerce website, company website• System administrators: servers, VMs, patching, security, redundancy management, cloud integration• Helpdesk: user support across 5 time zones, credential managementBackbone of the organization in the ERP and CRM solutions were all fully developed in-house, built and maintained by the developers. Servers we also on-site, built, secured, and managed by the team with a redundancy at one of our other locations.

Toronto, Canada Area

Designed and oversaw all aspects of IT and technology at the medical clinic: security, information management, EMR, network and server operations, application development, infrastructure, data, cloud technology operations and optimization. Self-hosted triple redundancy with 99.99% historical uptime, paperless, secure PHIPA compliant access for practitioners. Instituted seamless, paperless, intuitive, and reliable environment for non-tech savvy psychiatrists, mental health practitioners while in full compliance with PHIPA for a more efficient and cost-effective provider experience.Leading also in the development and execution of the digital marketing strategy: branding, digital presence, market segmentation, general practitioner (GP) outreach, tailored campaigns, trend analysis. Reporting into the Medical Director, and guided by the clinic’s core vision. Simplifying access, removing barriers that may impede care in both the patient and practitioner user experience.

Toronto, Canada Area

A dual technical-marketing role with a target audience of other engineers, architect decision makers, managing across multiple divisions in 6 provinces and reporting directly into the Country VP of Marketing. Developed and implemented detailed plans for non-traditional markets (incl. strategy, branding, financials, market segmentation, value propositioning, technical viability).• Accelerated strategic networking for buy-in with the design community, with 75+ technical presentations given across 4 provinces• Successfully converted Canada’s National Master Specification (NMS) to include lower-CO2 products.• Achieved product conversion rates of over 50% by year 2 (2013) for the product, with annual profits under my scope in 2014 exceeded $37 million (+12% from 2013, and +16% since 2011); projected EBITDA in subsequent years forecasted to increase 7 - 10% annually• Project lead for Northern Slag initiative, a logistical and technical opportunity for the mining market, authoring detailed plan outlining +$3 million in net gross margin by 2017, and a combined +$88 million by 2022

Toronto / Montreal / Ottawa

Technical expert as professional engineer for regional cement sales teams on cementitious and concrete related topics, reporting to the cement division District Sales Manager responsible for multiple provinces, in tandem to the North American regional Technical Manager for Lakes & Seaway (Canada & U.S.A):• Resident engineer for support on technical issues on-site or related to manufacturing• Product optimizations, formulating with client projects, and in company laboratories• Advocacy for specifications, code updates, support amongst other engineers in the industry• Expert in litigious disputes where cement, cementitious material involved• Company advocate on numerous technical committees (e.g.: CSA, CAC/ACC, RMCAO, ABQ).

Program For Leadership Development (Pld)

Location: BOSTON, U.S.A. Harvard’s competitive comprehensive leadership program. Centrally themed around leadership and the core topics.

Master'S Program (Academic Exchange), Genie Civil Et Urbanisme

Location: LYON, FRANCE French engineering grande-école in Lyon, France.

Bachelor'S Degree, Civil Engineering - Information Technology Specialization (B.Eng)

Location: MONTRÉAL, CANADA Engineering degree, with specialization in Information Technology. Recipient of competitive international.

Dec, Correctional Intervention

Location: SAINTE-ANNE-DE-BELLEVUE, CANADA Professional technical degree in criminology field, focusing on: abnormal, criminal.

International Baccalaureate Middle Years Program (Ib-Myp)

Location: POINTE-CLAIRE, CANADA IB-MYP enriched program highlights include: trilingual English / French / Spanish program, advanced.