Daniel Ireland Email & Phone Number

Chicago, Il, Us

Philadelphia, Pa, Us

I love the dynamic, challenging nature of the Site Leader role at Gopuff! It's about leading a local team, taking charge of facility operations, and always seeking improvement. My focus is on optimizing performance metrics to ensure an exceptional customer experience. From managing inventory and systems to ensuring compliance and hitting financial targets, the operation's success rests on my ability to lead and execute. I take pride in training my leadership team, fostering a safe and compliant environment, and relentlessly searching for ways to improve our facility's overall performance.

Philadelphia, Pa, Us

As the Site Manager at Gopuff, I led a dynamic team in a fast-paced, ever-changing environment. I focused on optimizing all aspects of our facility operations, including deliveries, inventory management, and systems efficiency. I constantly analyzed key performance metrics (KPIs) to identify areas for improvement and drive our financial success. A crucial part of my role was training and coaching my team, ensuring they worked safely while adhering to all company standards and procedures. I was passionate about fostering a positive and compliant work environment and took pride in exceeding expectations for safety, culture, and financial performance.

Ottawa, Ontario, Ca

- Led the operational management of all 12 US regional markets and their respective Logistics Managers.- Oversaw order management, service level compliance, drive engagement, and tier-two customer escalations for logistics operations.- Collaborated with the sales organization to help present value propositions, service levels, and delivery solutions to provide a clear understanding of the services between GoFor and its customers.

Ottawa, Ontario, Ca

- Managed daily logistics operations, ensuring smooth orchestration of GoFor’s services, supporting logistics and operations training for owner/operator and small fleet business partners, overseeing transaction reconciliation, and ensuring service level targets were met.- Supported, onboarded, and trained a partner network of independent owners/operators and fleet operators, ensuring vehicle liquidity and forecasting demand.- Continuously improved the GoFor platform, business insight systems, and operational workflow by collaborating with engineering and product teams to identify potential opportunities.- Provided subject matter expertise to other functional teams and represented all operations related to fulfillment and availability-related projects within the market.- Delivered value-added analysis, context, and support to key stakeholders and cross-functional teams, managing operations and quality standards to meet and exceed KPIs.- Completed delivery partner wellness checks to ensure compliance while maintaining high levels of efficiency, quality, and practical completion of transactions.

Glattbrugg, Ch

- Met budgetary targets by motivating and developing staff, consistently achieving and surpassing key performance indicators (KPI).- Utilized Lean management principles, produced labor forecasts, designed successful transportation routing processes and flight assembly delivery assignments, and established team driver collaborations.- Reduced charge flight delays by 25% by leveraging working relationships with customer accounts.- Decreased department overtime by 20%, improving workforce labor efficiency.- Oversaw the completion of recurrent training required by company policy for over 200 bargained employees.- Interpreted regulatory compliance policies on the fleet, corporate, customer, state, and federal levels.- Controlled receiving dock activity while negotiating services across multiple department units.- Ensured consistent adherence to contractual agreements pertaining to customer aircraft handling and flight catering.

Chicago, Il, Us

- Managed all operational aspects of the rail service areas to ensure the highest quality of safe, on-time, and customer-focused transit service.- Effectively and efficiently mitigated service challenges presented by weather, emergencies, and routine operations.- Observed and evaluated staff and supervisor performance for compliance with rules, regulations, and standard operating procedures.- Served as front-line CTA contact while attending community meetings, coordinating with governmental and city agencies to monitor special events, and coordinating service to ensure proper scheduled service levels.- Established and implemented procedures and requirements for data retention and reporting incidents, emergencies, labor hours, and related topics.- Investigated and determined root-cause analyses of accidents, complaints, grievances, and disciplinary actions.

Montreal, Qc, Ca

- Minimized delays to all railroad traffic by effectively planning and scheduling while providing control functions to ensure the safe movement of trains and other on-track railway equipment.- Managed scheduling and support for 80 Rail Traffic Controllers, ensuring uninterrupted operations across three shifts on 14 positions year-round, successfully implementing an RTC training plan that consistently reduced staffing deficiencies and overtime occurrences, acting as the Special Assignment, Schedule, and Support Coordinator at Southern Regional Operations Center.- Devised and executed a comprehensive emergency action plan, relocating operations and personnel to CN Kirk Yard Facility in response to an unrecoverable Rail Traffic Control failure at CN Homewood US Headquarters, acting as the Project Manager for CN Business Continuity Plan.

Us

- Administered Air Traffic Control (ATC) services at a joint-use airfield involving parallel runways, rotary, fixed-wing, and commercial aircraft.- Managed the safe operation of aircraft in-flight and ground movements, ensuring compliance with federal and local regulations.- Developed and directed procedural standards for air traffic controller training and operational proficiency.- Ensured safe and efficient traffic management, control techniques, and operational procedures were continuously adhered to by assigned controllers.

Washington, Dc, Us

Military Occupational Specialty (MOS) 7257/53/54 - Air Traffic ControllerFederal Aviation Administration (FAA) certified Air Traffic Control Specialist ~ ATC Facility Watch Officer ~ ATC Approach Control Watch Supervisor- Facilitated leadership, development, and successful performance of over 100+ United States Marines throughout a 10-year professional military career in multiple high-demand environments, including five overseas tours in forward-deployed, expeditionary Air Bases.- FAA-certified, fully qualified Air Traffic Control Specialist with Senior Leadership and managerial billets, including Non-Commissioned Officer in Charge, Marine Corps Air Station Futenma, Okinawa, Japan. Facility Watch Officer, Al Asad Airbase, Al Anbar, Iraq (3 tours); Training and Standardization Officer, Marine Corps Air Station, Yuma, Arizona; Substance Abuse Counseling Officer, Marine Corps Air Station, Yuma, Arizona; Equal Opportunity Representative, Marine Air Control Squadron, Yuma, Arizona; On-the-Job Training Instructor for all Terminal RADAR Approach Control positions, all Stationed Locations.

Diploma, Organizational Leadership

Diploma, Equal Opportunity

Air Traffic Control Specialist Certification, Air Traffic Controller