Daniel Kou
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Daniel Kou Email & Phone Number

Head of Customer Success APAC at Infobip
Location: Taipei City, Taiwan, Province of China 8 work roles 1 school
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Current company
Role
Head of Customer Success APAC
Location
Taipei City, Taiwan, Province of China
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Who is Daniel Kou? Overview

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Daniel Kou is listed as Head of Customer Success APAC at Infobip, a with 2251 employees, based in Taipei City, Taiwan, Province of China. AeroLeads shows a matched LinkedIn profile for Daniel Kou.

Daniel Kou previously worked as Head of New Business APAC at Infobip and General Manager, Taiwan at Infobip. Daniel Kou holds Bachelor Of Arts, International Relations And Affairs from National Chengchi University.

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Infobip

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Profile bio

About Daniel Kou

Daniel Kou is a Head of Customer Success APAC at Infobip. He is proficient in Taiwanese. Colleagues describe him as "Haowei is a good leader and team work player while I am co-work with him. He taught me many sales strategy and solution providing methods when being my mentor. He led the Nordic market and made the sales number to peak during his stay with ACTi. He is a very efficient sales manager also great listener. I am very lucky to have him as mentor at beginning in ACTi."

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Daniel Kou's current company

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Infobip
Infobip
Head of Customer Success APAC
london, england, united kingdom
Website
Employees
2251
AeroLeads page
8 roles · 9 years

Daniel Kou work experience

A career timeline built from the work history available for this profile.

Head Of Customer Success Apac

Taipei City, Taiwan, Taiwan

Head Of New Business Apac

Taipei City, Taiwan

General Manager, Taiwan

Taipei City, Taiwan

Jul 2021 - Jun 2023

Enterprise Team Leader

Taipei City, Taiwan

Infobip is the Customer Engagement platform behind Uber, Burger King and other global enterprises. Its one-stop SaaS communication platform enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers' preferred channels.● Joined as Senior Sales Manager and promoted to Team Leader for Taiwan and Japan. Lead the enterprise team with sales, customer success and presales in the… Show more Infobip is the Customer Engagement platform behind Uber, Burger King and other global enterprises. Its one-stop SaaS communication platform enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers' preferred channels.● Joined as Senior Sales Manager and promoted to Team Leader for Taiwan and Japan. Lead the enterprise team with sales, customer success and presales in the regional hub office for North APAC. Help transformed Infobip Taiwan from A2P SMS provider, to the go-to communication SaaS solution provider in the market.● Initiated major new product approach in APAC. Closed all major accounts for local market including the first voice use case in Taiwan, and the first Customer Data Platform marketing automation customers in the region. Introduced 20+ top clients YoY, developed and closed tier one regional customers including Airlines, Music Streaming, Ride-Sharing, and tier one customers in mobile gaming and e-commerce industries.● Developed partnership or as invited speaker with strategic partners and organizations; including LINE Taiwan, TIEA (Taiwan Internet and E-commerce Association) and more. ● Member of regional management board. Responsible for OKR and target setting, strategic planning and P&L for local team. Show less

2018 - Jul 2021

Business Development Manager / Product Team Lead

Camp Mobile

Taipei City, Taiwan

Camp Mobile is a mobile app startup affiliated to NAVER, the dominant search engine and internet company in Korea. BAND, its main product is a social messaging and communication app with over 50 million users worldwide.● Led product team to analyze user’s data, behavior and market trend to introduce new target audience, increase user’s activity and improve product usability.● Developed key partnerships with Carrefour, NanShan Insurance and Dale Carnegie Training etc.● Achieved… Show more Camp Mobile is a mobile app startup affiliated to NAVER, the dominant search engine and internet company in Korea. BAND, its main product is a social messaging and communication app with over 50 million users worldwide.● Led product team to analyze user’s data, behavior and market trend to introduce new target audience, increase user’s activity and improve product usability.● Developed key partnerships with Carrefour, NanShan Insurance and Dale Carnegie Training etc.● Achieved 60% monthly new user’s growth, peaked over 100K active users and significantly grew user’s retention rate.● Introduced CRM, set up ROI & KPI system in the team for efficient account management, marketing and product feedback. Show less

Dec 2016 - 2018

Taiwan Country Manager / Head Of Business Development

Taipei City, Taiwan

Toss Lab, Inc is a SaaS startup founed in 2014. It raised over USD 5 million from Softbank, Qualcomm and Cherubic Venture, and is considered the leading enterprise communication platform in Korea and Taiwan.● Lead a cross-functional team of sales, marketing, customer success and product to launch JANDI in Taiwan market. Grew from zero to over 40,000 active users and 1,000 enterprise accounts.● Developed and closed all major enterprise paid accounts includes allPay, OMG games, S&J… Show more Toss Lab, Inc is a SaaS startup founed in 2014. It raised over USD 5 million from Softbank, Qualcomm and Cherubic Venture, and is considered the leading enterprise communication platform in Korea and Taiwan.● Lead a cross-functional team of sales, marketing, customer success and product to launch JANDI in Taiwan market. Grew from zero to over 40,000 active users and 1,000 enterprise accounts.● Developed and closed all major enterprise paid accounts includes allPay, OMG games, S&J Corp and more from targeted gaming, marketing agency, internet startup, retail chains and tech sectors.● Contracted partnership with NTU Hackathon; prsenter and Grand Prize winner of in 2015 IDEAS Show – largest startup pitch contest in Taiwan.● Editorial writer for Yowu Report; invited speaker at Taipei Co-Space, Syntred, NPOst, IEH@NCCU etc. Show less

Jan 2015 - Dec 2016

Territory Sales Manager

Taipei City, Taiwan

ACTi Corporation is a leading Taiwanese IP video surveillance solution provider. ● Managed distribution and resale channels and key accounts. In charge of pre-sales, business development, planning and after sales for IP CCTV projects with with local partners in British Isles, Scandinavian and across the EMEA market.● Closed company’s first pan-European distribution contract. ● Deliver technical training of IP video surveillance hardware and software training and planning for… Show more ACTi Corporation is a leading Taiwanese IP video surveillance solution provider. ● Managed distribution and resale channels and key accounts. In charge of pre-sales, business development, planning and after sales for IP CCTV projects with with local partners in British Isles, Scandinavian and across the EMEA market.● Closed company’s first pan-European distribution contract. ● Deliver technical training of IP video surveillance hardware and software training and planning for customers.● Mentor and project owner of every new sales staff training in the company. Show less

Jan 2013 - Feb 2015

Management Trainee / Ship Broker

Copenhagen Area, Denmark

Maersk Broker is the international broker house affiliated to AP Moller Maersk, the Danish shipping giant.● Trained and graduated as one of the 23 management trainees in 2010. Worked as ship broker across sales/purchase, chartering and financing on various shipping sectors. Certificated shipbroker from Lloyd's Academy in London, England.● Cultivated business and personal relationships, delivered sales presentations and market analysis for executive level from top-tier global… Show more Maersk Broker is the international broker house affiliated to AP Moller Maersk, the Danish shipping giant.● Trained and graduated as one of the 23 management trainees in 2010. Worked as ship broker across sales/purchase, chartering and financing on various shipping sectors. Certificated shipbroker from Lloyd's Academy in London, England.● Cultivated business and personal relationships, delivered sales presentations and market analysis for executive level from top-tier global ship-owners: includes Evergreen Line, CSBC, Wan Hai Lines, Formosa Plastics Marine, CPC, TNC and more. Show less

Aug 2008 - Apr 2011
Team & coworkers

Colleagues at Infobip

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1 education record

Daniel Kou education

FAQ

Frequently asked questions about Daniel Kou

Quick answers generated from the profile data available on this page.

What company does Daniel Kou work for?

Daniel Kou works for Infobip.

What is Daniel Kou's role at Infobip?

Daniel Kou is listed as Head of Customer Success APAC at Infobip.

Where is Daniel Kou based?

Daniel Kou is based in Taipei City, Taiwan, Province of China while working with Infobip.

What companies has Daniel Kou worked for?

Daniel Kou has worked for Infobip, Camp Mobile, Jandi, Acti Corporation, and Maersk Broker.

Who are Daniel Kou's colleagues at Infobip?

Daniel Kou's colleagues at Infobip include Bruno Š., Daisy Kupoluyi, Dorotea Travalja, Emir Karić, and Adela Karahasanovic.

How can I contact Daniel Kou?

You can use AeroLeads to view verified contact signals for Daniel Kou at Infobip, including work email, phone, and LinkedIn data when available.

What schools did Daniel Kou attend?

Daniel Kou holds Bachelor Of Arts, International Relations And Affairs from National Chengchi University.

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