Digital Marketing Manager
CurrentThrough an e-commerce focus, I plan and execute multi-media channel strategy for a vast portfolio of clients across a broad spectrum of industries and categories. This included experiencestrategy planning from acquisition strategy into post-acquisition/customer retentionstrategies. Analyse marketing & e-commerce industry trends, insights and consumer behaviour to inform marketing strategy and implement new initiatives.Develop and maintain trustworthy client relationships to effectively manage and grow retainers.Implement a robust test & learn framework to develop & document platform best practices.Mentor junior marketing team members by conducting relevant training sessions; audit client accounts to provide feedback and recommendations to improve performance.Establishing KPI's with forecasted budget and performance. Defining testing andbenchmarking agendas, and identifying areas for optimisation.Defining customer personas, data backed customer journey mapping andidentifying areas of optimisation.Lead strategy discussions with confidence to clients with strong communicationskills discussing performance media, business goals, and strategy with a focuson strategic leadership and driving business growth.Clear and concise internal project briefing and management.