Increased seasonal revenue by 100% by restructuring end-to-end operational processes to significantly expand reservation capacity and streamline resource allocation.Increased feedback volume by 500% by creating a client engagement system from the ground up.Spearheaded special projects for the CEO involving competitive analysis, email marketing, digital marketing, inventory management, financial documentation, and HR processes.Managed the entire operation end-to-end, including reservations, invoicing, inventory, customer care, and backlog.

Built a multifaceted educational program from the ground up for 150 elementary students of a 1,300 member church involving vision casting, curriculum development, management of 20 Sunday School classes, creation of policies and procedures, special events planning, scheduling, budgeting, and recruiting and training 100+ volunteer staff.Managed and trained 40 Sunday School teachers equipping them with lesson plans and classroom management skills.Launched and directed a local chapter of Awana, a club which reaches 4 million students every week in 120 countries, to address educational, relational, and character development needs – demand increased by 50% the following year.

Led a team of 60 volunteer teachers to run educational student enrichment programs including 25 Sunday School classes servicing 200 elementary students in a church of 1,500 congregants.Launched and directed an after-school program (i.e., Kids Club) focused on education and character development in partnership with a local elementary school (i.e., George Mayne, SCUSD) – demand increased by 100% the following year.Presented 75 live sermons per year, facilitated weekly staff meetings, and delivered weekly parent partnership newsletters.

Instructed 20 classes impacting 250 elementary and middle-school students’ ability to prepare for success in higher education.Developed and executed student-centric lesson plans adhering to curriculum guidelines and best practices.Managed individual student progress and effectively communicated academic, social, and disciplinary issues.

Directed religious educational programs for 120 K-12 students.

Assisted in multiple client engagements in various industries (i.e., Investments, Manufacturing, Health Care, Retail, Utilities, etc.)